Gillig Low Floor Recalls & Complaints by Model Year
NHTSA lists 90 safety recalls and 7 owner complaints across 30 model years of the Gillig Low Floor (1997–2026). The most-complained-about year is 2000.
Pick your Gillig Low Floor model year
- 1997
- 1998
- 1999
- 2000
- 2001
- 2002
- 2003
- 2004
- 2005
- 2006
- 2007
- 2008
- 2009
- 2010
- 2011
- 2012
- 2013
- 2014
- 2015
- 2016
- 2017
- 2018
- 2019
- 2020
- 2021
- 2022
- 2023
- 2024
- 2025
- 2026
What Gillig Low Floor owners complain about
Across all model years, owners have filed 7 complaints with NHTSA. The 2000 model year has the most, with 1.
All Gillig Low Floor recalls (90)
Every NHTSA safety campaign that lists a Gillig Low Floor, most recent first, with the model years each one covers.
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Labels (equipment)
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses equipped with Michelin X InCity Grip D rear tires. The rear Gross Axle Weight Rating (GAWR) on the federal placard may exceed the tire load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120,…
Remedy: Gillig will replace the federal placard, free of charge. Owner notification letters are expected to be mailed April 24, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
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Hoses, lines/piping, and fittings (fuel system)
Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.
Remedy: Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
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Cables (electrical system)
Gillig, LLC (Gillig) is recalling certain 2023-2026 Low Floor transit buses. The high voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating.
Remedy: Gillig will reprogram the software as an interim repair. For the final remedy, Gillig will replace the high voltage cable. Both repairs will be provided free of charge. Owner notification letters are expected to be…
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Critical fasteners (suspension)
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses. The rear axle upper torque rod fasteners may have been improperly tightened. A loose torque rod may contact and damage other axle components.
Remedy: Gillig will replace the torque rod fasteners, free of charge. Owner notification letters were mailed January 26, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
Model years: 2025
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Unspecified component (equipment adaptive/mobility)
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy: Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Model years: 2025
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Latching/release system (structure)
Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention…
Remedy: Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Model years: 2013
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Traction battery (electrical system)
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
Remedy: Gillig will install new battery fasteners as necessary, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
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Tv/radio/speakers (equipment)
Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
Remedy: Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
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Equipment: wiring and relays/solenoids (electrical system)
Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.
Remedy: Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.
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Interlock/lockout (electrical system)
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor style transit buses. The high voltage electric air compressor may not be connected to the High Voltage Interlock Loop (HVIL). Therefore, the HVIL cannot detect a loose or disconnected compressor power cable.
Remedy: Dealers will install an additional electrical harness, extending the HVIL loop to the air compressor, free of charge. Owner notification letters were mailed February 12, 2025. Owners may contact GILLIG customer service…
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Speedometer/odometer (electrical system)
Gillig, LLC (Gillig) is recalling certain 2023 Low Floor diesel-hybrid transit buses. During vehicle operations in full electric vehicle (EV) mode, the odometer will not display accumulated mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and…
Remedy: Gillig will install a new speedometer gauge, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Gillig customer service at 1-800-735-1500 or 1-510-264-5073.
Model years: 2023
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Windshield wiper/washer (visibility)
Gillig, LLC (Gillig) is recalling certain 2024 Low Floor buses. A defective welded joint may cause the wiper arm to suddenly fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Remedy: Gillig will replace the wiper motor arm, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact Gillig customer service at 1-800-735-1500.
Model years: 2024
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Critical fasteners (steering)
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The steering spline shaft fasteners may have been improperly tightened, allowing the steering spline shaft to loosen.
Remedy: Gillig will tighten the fasteners, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
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Hoses, lines/piping, and fittings (fuel system)
Gillig, LLC (Gillig) is recalling certain 2023 Low Floor buses equipped with Cummins L9 diesel engines with part number D563027BX03. Insufficient crimping may allow the remote fuel filter hoses to disconnect and leak, decreasing fuel supply to the engine.
Remedy: Cummins will replace the remote fuel filter hoses. Owner notification letters were mailed June 21, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Model years: 2023
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Visibility: rearview mirrors/devices and fuses and circuit breakers (electrical system)
Gillig, LLC (Gillig) is recalling certain 2021-2023 Low Floor vehicles. The rearview mirror electric adjustment system may have been manufactured with an incorrect fuse.
Remedy: Gillig will replace the protection fuse of the mirror control switch, free of charge. Owner notification letters were mailed January 15, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or…
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Axle hubs (power train)
Gillig, LLC (Gillig) is recalling certain 2023 Low Floor vehicles. An inadequate amount of lubricant in the rear axle hubs may cause failure of the rear drive axles.
Remedy: Gillig will inspect for correct rear axle hub lubricant levels and add lubricant and gear oil as necessary, free of charge. Owner notification letters were mailed January 12, 2023. Owners may contact Gillig customer…
Model years: 2023
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Driveshaft (power train)
Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Remedy: Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023.…
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Driveshaft (power train)
Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit buses. The driveshaft fasteners may have been improperly tightened after service repairs, allowing the driveshaft to detach.
Remedy: Gillig will replace the driveshaft straps and fasteners, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
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Electrical system
Gillig, LLC (Gillig) is recalling certain 2022 Low Floor CNG transit buses. An electrical failure may cause a short-circuit in the fuse box mounted underneath the driver's seat platform.
Remedy: Gillig will provide new busbars, free of charge. Owner notification letters were mailed July 20, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Model years: 2022
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Connection (steering)
Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit and shuttle buses. Incompatible steering system draglink parts may have been installed during the vehicle assembly process, potentially resulting in long-term damage of the steering system.
Remedy: Gillig will inspect and, when necessary, replace and tighten the draglink rod, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or…
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Steering
Gillig, LLC (Gillig) is recalling certain 2022 Low Floor transit buses. The steering shaft grease fitting may contact and damage the protective shroud.
Remedy: Gillig will install a low-profile grease fitting and spacer shim, free of charge. Owner notification letters are expected to be mailed December 1, 2022. Owners may contact Gillig customer service at 1-510-264-5073 or…
Model years: 2022
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Traction battery (electrical system)
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.
Remedy: Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
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Fastener/connector (electrical system)
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.
Remedy: Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at…
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12v/24v/48v battery (electrical system)
Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Remedy: Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were…
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Hoses, lines/piping, and fittings (fuel system)
Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.
Remedy: Cummins will replace the fuel hoses, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
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Manifold/header/muffler/tail pipe (engine and engine cooling)
Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines. The engine calibration software's management of the injection of Diesel Exhaust Fluid can allow excessive ammonia into the tailpipe exhaust.
Remedy: Cummins will recalibrate the engine, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
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Non-powered axle assembly (suspension)
Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.
Remedy: Gillig will install a new locknut, free of charge. Owner notification letters were mailed on July 19, 2021. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
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Fuel rail (fuel system)
Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Remedy: Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or…
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Door (structure)
Gillig, LLC (Gillig) is recalling certain 2020-2021 29, 35, 40-foot Low Floor and BRT buses powered by Compressed Natural Gas (CNG). The overlap between the curb side and street side roof doors is insufficient and may allow the street side door to accidentally open.
Remedy: Dealers will install a new locking plate, overlap bracket, and mounting hardware, free of charge. Owner notification letters were mailed on May 14, 2021. Owner may contact Gillig customer service at 1-510-264-5073 or…
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Pump (steering)
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Remedy: Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
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Suspension: rear
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.
Remedy: Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
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Pressure relief devices (fuel system)
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.
Remedy: Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at…
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Fuses and circuit breakers (electrical system)
Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Remedy: Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Model years: 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
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Escape/egress/exit (structure)
Gillig LLC (Gillig) is recalling certain 2018-2019 Low Floor vehicles equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Remedy: Gillig will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began June 27, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or…
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Headlights (exterior lighting)
Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
Remedy: Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or…
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Connection (steering)
Gillig LLC (Gillig) is recalling certain 2016-2018 Low Floor buses. The ball stud of the steering system draglink may not have been properly tightened.
Remedy: Gillig will notify owners, and dealers will inspect and correct the ball stud tightness, as necessary, free of charge. The recall began March 20, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or…
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Escape/egress/exit (structure)
Gillig, LLC (Gillig) is recalling certain 2016-2017 Gillig Low Floor transit buses. As built, one of the emergency exit windows may not be able to be easily used in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and…
Remedy: Gillig will notify owners, and dealers will move one of the emergency exit windows to an unobstructed location, free of charge. The recall began February 22, 2019. Owners may contact Gillig's customer service at…
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Service brakes, air and air (parking brake)
Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.
Remedy: Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
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Automatic transmission (power train)
Gillig LLC (Gillig) is recalling certain 2017-2018 Gillig Low Floor transit buses equipped with certain Allison transmission hybrid drive units. The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive.
Remedy: Gillig will notify owners, and Allison Transmission service centers will replace the C1 and C2 pressure switches, free of charge. The recall began October 4, 2018. Owners may contact Allison Transmission at…
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Turn signal (exterior lighting)
Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number…
Remedy: Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. The recall began August 30, 2018. Owners may contact Gillig customer service at 1-510-264-5073…
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Flasher unit (exterior lighting) and turn signal (exterior lighting)
Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or…
Model years: 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
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Electric power assist system (steering) and hydraulic power assist system (steering)
Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
Remedy: Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
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Buckle assembly (seat belts) and seat belts
Gillig LLC (Gillig) is recalling certain 2017-2018 Low Floor transit buses, equipped with Recaro Commercial Bus Driver Seats. In the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.
Remedy: Gillig will notify owners and work with the supplier to replace the buckles, free of charge. The recall began on October 4, 2017. Owners may contact Adient-Recaro at 1-248-484-3250 or Gillig Service at 1-800-735-1500.
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Suspension
Gillig LLC (Gillig) is recalling certain 2015-2016 Low Floor transit buses equipped with Norgren-brand suspension kneeling modules. The suspension kneeling modules on these vehicles have snap rings on the solenoid valve pistons which may not have been fully inserted and seated during assembly, potentially affecting the suspension air…
Remedy: Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began…
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Visibility/wiper
Gillig LLC (Gillig) is recalling certain 2016-2017 Low Floor transit buses. The affected vehicles have wiper arms that can crack where they mount to the wiper motor causing the wiper arms to bend or detach from the vehicle.
Remedy: Gillig will notify owners, and dealers will replace the affected wiper arms, free of charge. The recall began on March 31, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
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Turn signal (exterior lighting)
Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108,…
Remedy: Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Model years: 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
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Turn signal (exterior lighting)
Gillig, LLC (Gillig) is recalling certain 2016-2017 Low Floor transit buses. These vehicles have front LED turn signals with integrated side reflex reflectors that may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)…
Remedy: Gillig will notify owners and will replace the LED turn signal/reflector units, free of charge. The recall is expected to begin March 31, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
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Fuel system, other
Gillig LLC (Gillig) is recalling certain model year 2015-2016 Low Floor compressed natural gas (CNG) transit buses manufactured September 1, 2015, to December 5, 2016, equipped with Amerex SafetyNet fire suppression system panel/controller units. These buses have gas detection electronics that may be disabled without providing the…
Remedy: Gillig will notify owners, and Amerex representatives will replace the Operator Display Panel/Controllers, free of charge. The recall began January 20, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
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Axle assembly (power train) Do not drive
Gillig LLC (Gillig) is recalling certain model year 2016 Low Floor transit buses manufactured May 26, 2016, to September 26, 2016. The affected buses have axles that may have insufficient grease at the wheel ends, possibly resulting in bearing failure.
Remedy: Gillig service centers or the fleet services for the bus owners will inspect the wheel bearings and add grease as necessary, free of charge. The recall began on October 5, 2016. Owners may contact Gillig customer…
Model years: 2016
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Hoses, lines/piping, and fittings (service brakes)
Gillig LLC (Gillig) is recalling certain model year 2014-2016 Gillig 29-foot Low Floor transit buses manufactured November 20, 2014, to February 11, 2016. These buses, equipped with disc brakes, have rear brake hoses that can rub chassis components and fray.
Remedy: Gillig will provide fleets new rear brake hoses, fittings, clamps, and hardware along with instructions on how to reorient the hoses using the new fittings, and reimburse them for their labor, free of charge. The…
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Brake lights (exterior lighting)
Gillig LLC (Gillig) is recalling certain model year 2012-2016 Lowfloor diesel-electric hybrid vehicles manufactured March 6, 2012, to June 7, 2016. The affected vehicles are equipped with stop lamp activation that may inadvertently flash the rear brake lights. As such, these vehicles do not comply with the requirements of Federal Motor…
Remedy: Gillig will notify owners, and dealers will install a new software update, free of charge. The recall began on July 2016. Owners may contact Gillig customer service at 1-800-735-1500.
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Glass, side/rear (visibility)
Gillig LLC (Gillig) is recalling certain 2016 Low Floor vehicles manufactured March 3, 2016, to April 21, 2016. The driver's side window on the affected vehicles may block too much light, thereby decreasing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Remedy: Gillig will notify owners, and dealers will install compliant driver's windows, free of charge. The recall began on June 20, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
Model years: 2016
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Seats
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 1, 2010 to October 30, 2015, equipped with Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Remedy: Gillig will notify the owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on March 1, 2016.…
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Service brakes, hydraulic
Gillig LLC (Gillig) is recalling certain model year 2014-2015 Low Floor vehicles manufactured November 20, 2014, to June 2, 2015. The affected vehicles may be equipped with front brake chambers with an incorrect drain hole orientation. This can allow water to build up within the brake chamber, causing corrosion, deterioration, and…
Remedy: Gillig will notify owners and the brake chambers will be replaced free of charge. The recall began on March 1, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
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Electrical system: front underhood
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 13, 2010, to June 12, 2015. Due to the routing of the grid heater electrical power cable, the cable may chafe against a fuel injector hard line.
Remedy: Gillig will notify owners, and dealers will inspect the grid heater power cable/hard injector fuel line for wear, and will properly route and support the grid heater power cable, free of charge. The recall began on…
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Tail lights (exterior lighting)
Gillig LLC (Gillig) is recalling certain model year 2014-2015 Low Floor vehicles manufactured September 1, 2014, to April 30, 2015. The affected vehicles may have a taillight bracket that is inadequately bonded to the bus body.
Remedy: Gillig has notified owners. Gillig will inspect the taillight brackets to verify that they are properly bonded to the body. Brackets that are not properly bonded will be removed and properly bonded to the vehicle, free…
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Engine (engine and engine cooling)
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Lowfloor vehicles manufactured August 26, 2010, to April 30, 2015. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot…
Remedy: Gillig will notify owners, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire…
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Disc (service brakes)
Gillig LLC (Gillig) is recalling certain model year 2013-2015 Low Floor transit buses manufactured July 8, 2013, to February 7, 2015 and equipped with disc brakes. The front left and right brake air hoses that connect to the brake chamber may touch and rub against the air bag suspension towers.
Remedy: Gillig has notified owners, and dealers will replace the brake hoses with shorter ones that will not contact the suspension tower, free of charge. The recall began on April 28, 2015. Owners may contact Gillig customer…
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Service brakes, air
Gillig LLC (Gillig) is recalling certain model year 2014 Lowfloor transit buses manufactured January 2, 2014, to March 6, 2014. In the affected vehicles, the air brake system supply lines from the primary and secondary air tanks to the brake valves may have been crossed at the bulkhead during assembly. As such, these vehicles fail to…
Remedy: Gillig will notify owners, and dealers will correct the installation of the primary and secondary brake supply lines, free of charge. The recall began on October 17, 2014. Owners may contact Gillig customer service at…
Model years: 2014
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Fuel system, diesel
Gillig LLC (Gillig) is recalling certain model year 2014 Low Floor transit buses manufactured from May 23, 2014, through August 1, 2014. The Cummins ISB or ISL engines in these vehicles may have been equipped with Fleetguard UFF-XT fuel filters, part number FF63009, whose filter shell may separate from the fuel filter nut plate causing…
Remedy: Cummins will notify owners on behalf of Gillig, and Cummins service centers will replace the fuel filter, free of charge. The recall began on September 16, 2014. Owners may contact Gillig at 1-510-785-1500 or Cummins…
Model years: 2014
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Disc (service brakes)
Gillig, LLC (Gillig) is recalling certain model year 2013-2014 Low Floor transit buses manufactured July 25, 2013, to June 17, 2014. The affected vehicles may have been produced without a quick release valve for the rear brakes on buses built with rear disc brakes. As such, these vehicles fail to comply with Federal Motor Vehicle Safety…
Remedy: Gillig will notify owners, and dealers will install a quick release valve, free of charge. The recall began on September 15, 2014. Owners may contact Gillig customer service at 1-800-735-1500.
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Engine (engine and engine cooling)
Gillig, LLC (Gillig) is recalling certain model year 2007-2014 Lowfloor transit buses manufactured September 26, 2007, through January 24, 2014. In the affected vehicles, the engine oil sampling hose may leak oil due to being routed too closely to hot engine exhaust components.
Remedy: Gillig will notify owners, and dealers will inspect the oil sampling hose. If the hose is routed too closely, the hose will be removed, replaced and rerouted to provide appropriate clearance of the hot components. The…
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Electrical system: wiring
Gillig LLC (Gillig) is recalling certain model year 2012-2014 Lowfloor transit buses manufactured October 15, 2012, through March 26, 2014, and equipped with electrical harnesses with overmolded J1939 connectors and non-insulated drain wires. The harnesses do not have heat shrink tubing on the drain wire and the overmold may not have…
Remedy: Gillig will notify owners, and dealers will replace the overmold connector, and install heat shrink tubing on the connector/cable junction, free of charge. The recall began in June 2014. Owners may contact Gillig…
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Engine (engine and engine cooling)
Gillig LLC is recalling certain model year 2010-2014 Lowfloor transit buses manufactured August 26, 2010, through February 14, 2014, and equipped with certain Cummins Westport model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold…
Remedy: Cummins Inc. and Cummins Wesport Inc. will notify owners, and dealers will upload a new ECM calibration, free of charge. The recall began on March 20, 2014. Owners may contact Gillig LLC at 1-510-785-1500 or Cummins…
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Glass, side/rear (visibility)
Gillig is recalling certain model year 2010 Lowfloor transit buses, manufactured April 16, 2010, through November 16, 2010, and equipped with Ricon 3-Minute Urban Transit Bus Window sets. The composition of the material used to cast the handle that opens the egress window is incorrect, resulting in a reduction in material strength. The…
Remedy: Gillig will notify owners, and dealers will replace the window handles free of charge. The recall began during October 2012. Owners may contact Gillig at 1-800-735-1500 for more information.
Model years: 2010
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Equipment
Gillig is recalling certain model year 2011 low floor buses manufactured from august 1, 2011, through october 21, 2011, equipped with parker hydraulic pumps. Some hydraulic steering pumps do not deliver enough fluid or pressure to the steering gear, making the buses difficult to steer at low speeds.
Remedy: Gillig will notify owners, and in conjunction with parker technicians parker will replace the spool inside the valve assembly. For pumps with valve subassembly date code 14/11 the entire pump will be replaced. This…
Model years: 2011
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Column (steering)
Gillig is recalling certain model year 2011 low floor buses manufactured from june 13, 2011, through august 12, 2011, equipped with trw tc34023 steering columns with date codes starting 157 1 11 and ending 228 1 11. The tooth profile and spacing of the tilt lock teeth on the support bracket may be incorrect, preventing the tilt lock bar…
Remedy: Gillig will notify owners and gillig will replace the steering column free of charge. The safety recall began on september 16, 2011. Owners may contact gillig field service at 1-800-735-1500.
Model years: 2011
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Engine and engine cooling
Gillig is recalling certain model year 2010-2011 lowfloor buses equipped with cummins engines. The v-band clamp assembly used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc) diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or…
Remedy: Gillig is working with cummins to identify owners. Cummins is handling the owner notification and remedy for this campaign please see NHTSA recall 11e-031. Owners may contact cummins at 1-812-377-5000.
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Equipment adaptive/mobility
Gillig is recalling model year 2008-2009 lowfloor buses equipped with q'straint max mobility device remote release belts used on american insight transverse flip up seats with build dates between october 2008 and october 2009. These devices are used to restrain passengers using mobility aid products. The mobility device restraint belts…
Remedy: Gillig is working with american seating and will replace the q'straint max remote release belts with q'straint qrt deluxe remote release belts free of charge. American seating is handling the remedy for this campaign.…
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Interior lighting
Gillig corporation is recalling certain model year 2001 through 2009 transit buses manufactured between january 2001 and september 2009 equipped with luminator horizon LED side destination signs. The connector board can corrode due to an accumulation of moisture under the connector.
Remedy: Gillig will notify owners and luminator will repair the buses free of charge. The safety recall began on spetember 29, 2009. Owners may contact luminator at 1-972-516-3033 or gillig field services at 1-800-735-1500.
Model years: 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009
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Suspension
Gillig is recalling 31 my 2007 29 foot low floor transit buses equipped with saf- holland adl series rear suspensions. In some instances the transverse beam was not properly welded which could result in a failure of the weld.
Remedy: Gillig is working with saf holland to have a visual inspection of the adl transverse beam performed. If a weld defect is identified, saf holland will provide a service replacement kit that contains a new transverse…
Model years: 2007
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Service brakes, air
On certain transit buses equipped with graham-white air dryers, the air dryer timer modules may allow sufficient quantities of moisture to enter and affect the operation of the vehicle air brake system.
Remedy: Gillig, in conjunction with graham-white, will replace the air dryer timer module on the affected vehicles. The recall began on january 29, 2008. Owners may contact gillig at 1-510-785-1500 or graham-white at…
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Engine and engine cooling
On certain transit buses built with cummins ism c876 engines, the electronic control module fails to recognize inputs of the vehicle electronic control unit or from a driver actuated dash switch thereby increasing the risk of unintended (or unexpected) elevated exhaust temperatures.
Remedy: Cummins, in conjunction with gillig, will conduct the remedy campaign. The recall began on july 31, 2007. Owners can contact cummins at 1-800-343-7357 or gillig at 1-510-785-1500.
Model years: 2007
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Hose, piping, and connections (steering)
On certain transit buses, the hydraulic hose located in the engine compartment was manufactured incorrectly which could cause a hydraulic fluid leak.
Remedy: Gillig will provide correct hoses to their customers for replacement or will replace the hoses for them. The recall began on june 27, 2007. Owners may contact gillig at 1-510-785-1500.
Model years: 2007
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Fuel system, diesel
On certain transit buses built with cummins isl and isc diesel engines equipped with the cm850 fuel system, the engine high pressure fuel lines, from the engine high pressure pump to the engine fuel rail, are prone to failure.
Remedy: Cummins will install a fuel line bracket to reduce fuel line stress. A new fuel line will be installed when adding the bracket (please see 06e037). Gillig notified customers on november 22, 2006. Customers may contact…
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Diesel (engine and engine cooling)
On certain transit buses manufactured with detroit diesel series 50 engines, the electronic control module (ECM) will need to be reprogrammed to activate the exhaust temperature sensor.
Remedy: Gillig is working with detroit diesel to reprogram the engines. Gillig issued a renotification letter to owners on february 27, 2007. Owners may contact detroit diesel at 1-313-592-5791 or gillig at 1-510-785-1500.
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Tie rod assembly (steering)
On some buses, certain tie rod clamps installed on tie rod assemblies could fail and lead to a steering malfunction.
Remedy: Arvin-meritor will notify gillig customers and conduct the remedy at no charge to the customer. Owners should contact arvin-meritor at 1-248-435-1000 or gillig at 1-510-785-1500.
Model years: 2004
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Equipment adaptive/mobility
Certain gillig buses equipped with sure-lok wheelchair tie-down securement assemblies. The sprocket teeth of the retractor assembly may be out of alignment causing the load pawl not to fully seat in the sprocket teeth.
Remedy: Dealers will inspect and replace the wheelchair securement retractors as necessary. The recall began october 8, 2004. Owners should contact gillig at 1-800-735-1500..
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Turbo/supercharger (engine and engine cooling)
On certain transit buses equipped with detroit diesel series 40 engines, the turbocharger can fail allowing lubricating oil to spill onto the engine.
Remedy: Dealers will inspect and replace the turbocharger to prevent the possibility of an engine compartment fire. Detroit diesel is conducting owner notification and remedy for this campaign. Gillig issued a renotification…
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Diesel (engine and engine cooling)
On certain phantom and low floor transit buses equipped with cummins 8.3l and 8.9l isc and isl diesel engines, oil can leak into the engine compartment from a crack in the cup plug.
Remedy: Cummins will conduct the owner notification and remedy for this campaign. Cummins will isntall a steel cup plug boss cap on the affected engines. Owners should contact cummins customer assistance center at…
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Fuel system, other
Certain low floor buses powered by a gaseous hydrogen fuel system. These transducers were made of 17-4 ph stainless steel material which may be susceptible to embrittlement in a high-pressure hydrogen application environment.
Remedy: Dealers will replace the transducer. The recall began july 12, 2004. Owners should contact gillig at 1-510-785-1500.
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Electrical system: front underhood
Incorrect assembly of electrical connections and securement in the engine compartment could come loose.
Remedy: Dealers will inspect engine compartment wiring for correct cable assembly, fastner torque, and correct wire protection. Owner notification began october 29, 2003. Owners who take their vehicles to an authorized dealer…
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Electrical system
On certain 1998-2002 35' and 40' buses and 1999-2002 29' buses, the installation of the air conditioner unit uses bolts along the edge of the housing for attachment. One specific bolt can be too close to the main power cable attachment. Positional tolerance or the use of too long a bolt could cause an electrical short.
Remedy: Customers have been notified to cut the excess length of the air conditioner unit mounting bolt. Owner notification began october 28, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon…
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Engine and engine cooling
On certain low floor 29', 35' and 40' buses, the engine compartment insulation could fatigue and sag, potentially touching the turbocharger.
Remedy: Gillig is providing the owners with new insulation and installation procedures. The new insulation is to be installed on the inside side surface of the access hatch and a mechanical retaining strip to support the…
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Gear box (other than rack and pinion) (steering)
On certain low floor 29, 35, and 40 foot buses, the steering gear input shaft bolt installed was a 3/8" diameter coarse thread grade 8 fastener instead of the required 7/16" diameter fine thread grade 8 fastener.
Remedy: Dealers will replace the suspect fastener with the correct fastener. Owner notification began august 6, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the…
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Accelerator pedal (vehicle speed control)
On certain buses equipped with electronic throttle control/accelerator pedals supplied by williams controls industries, the weld attaching the clevis to the plate has insufficient penetration and could allow the clevis to separate from the plate.
Remedy: Dealers will replace these pedals. Owner notification began during december 2001. Owners who do not receive the free remedy within a reasonable time should contact williams control at 1-503-684-8600 or gillig at…
Model years: 2001
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Door (structure)
On certain transit buses equipped with adhesively bonded aluminum bus door panels, due to an imperfect bonding of the door panel skin to the panel frame, environmental moisture may infiltrate regions of imperfect bonding and cause separation of the frame and door panel.
Remedy: Vapor will notify customers to have their buses inspected and will install mechanical fasteners to attach the skins to the frame elements free of charge. Owners who do not receive the free remedy within a reasonable…
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12v/24v/48v battery (electrical system)
On certain transit buses equipped with vanner 60 series battery equalizers, the equalizer could fail to operate properly and cause malfunction of the battery charging system.
Remedy: Dealers will inspect the buses for certain equalizers by the date code. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time…
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12v/24v/48v battery (electrical system)
Vehicle description: transit buses equipped with vanner 60 series battery equalizers. The equalizer could fail to operate properly and cause malfunction of the battery charging system.
Remedy: Vanner will notify owners to inspect their buses for certain equalizers by the date code. The affected equalizers will be replaced. Vanner is conducting the owner notification for this campaign and was expected to…
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Exterior lighting
Vehicle description: low floor transit buses. These vehicles do not comply with the requirements of FMVSS no. 108, "lamps, reflective devices, and associated equipment." the reflex reflectors on the side, front (amber) and rear(red) positions are missing.
Remedy: The correct reflex reflectors will be installed.
Other Gillig models
- 29 Foot Low Floor1 complaints
- Phantom1 complaints
- School Bus1 complaints
- 35 and 40 Foot Low Floor0 complaints
- 568150 complaints
- 855150 complaints
- Brt0 complaints
- Bus0 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.