2020 Gillig Low Floor Recalls, Complaints & Specs
14 safety recalls list the 2020 Gillig Low Floor. Check your own VIN below.
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14 safety recalls for the 2020 Gillig Low Floor
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Tv/radio/speakers (equipment)
Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
Remedy: Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
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Driveshaft (power train)
Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Remedy: Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023.…
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Traction battery (electrical system)
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.
Remedy: Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
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Fastener/connector (electrical system)
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.
Remedy: Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at…
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12v/24v/48v battery (electrical system)
Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Remedy: Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were…
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Hoses, lines/piping, and fittings (fuel system)
Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.
Remedy: Cummins will replace the fuel hoses, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
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Manifold/header/muffler/tail pipe (engine and engine cooling)
Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines. The engine calibration software's management of the injection of Diesel Exhaust Fluid can allow excessive ammonia into the tailpipe exhaust.
Remedy: Cummins will recalibrate the engine, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
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Non-powered axle assembly (suspension)
Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.
Remedy: Gillig will install a new locknut, free of charge. Owner notification letters were mailed on July 19, 2021. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
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Fuel rail (fuel system)
Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Remedy: Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or…
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Door (structure)
Gillig, LLC (Gillig) is recalling certain 2020-2021 29, 35, 40-foot Low Floor and BRT buses powered by Compressed Natural Gas (CNG). The overlap between the curb side and street side roof doors is insufficient and may allow the street side door to accidentally open.
Remedy: Dealers will install a new locking plate, overlap bracket, and mounting hardware, free of charge. Owner notification letters were mailed on May 14, 2021. Owner may contact Gillig customer service at 1-510-264-5073 or…
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Pump (steering)
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Remedy: Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
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Suspension: rear
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.
Remedy: Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
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Pressure relief devices (fuel system)
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.
Remedy: Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at…
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Fuses and circuit breakers (electrical system)
Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Remedy: Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
No owner complaints on file
NHTSA has no owner complaints on file for the 2020 Gillig Low Floor. For context, the average model year in NHTSA's database has dozens; a zero can mean a reliable vehicle, a rare one, or both.
Compare Gillig Low Floor model years
Recall and complaint counts for every Gillig Low Floor model year in NHTSA's database.
Checking a specific 2020 Gillig Low Floor
How do I know if my 2020 Gillig Low Floor has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 14 campaigns currently list the 2020 Gillig Low Floor; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Gillig dealer with your VIN and the NHTSA campaign number (for example 20V179000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Gillig models
- 29 Foot Low Floor1 complaints
- Phantom1 complaints
- School Bus1 complaints
- 35 and 40 Foot Low Floor0 complaints
- 568150 complaints
- 855150 complaints
- Brt0 complaints
- Bus0 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.