RecallMyCar

2020 Entegra Qwest Recalls, Complaints & Specs

7 safety recalls list the 2020 Entegra Qwest, and owners have filed 2 complaints with NHTSA. Check your own VIN below.

7
safety recalls
2
owner complaints to NHTSA

7 safety recalls for the 2020 Entegra Qwest

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Fuses and circuit breakers (electrical system) and fan/motor (visibility)

    NHTSA 23V486000 Reported 659 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.

    Remedy: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed.…

  2. Park pawl (power train)

    NHTSA 23V081000 Reported 2,845 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.

    Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8,…

  3. Seats and 2 other components

    NHTSA 20V468000 Reported 545 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

    Remedy: Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began…

  4. Underbody shields (structure) and hoses, lines/piping, and fittings (service brakes)

    NHTSA 20V388000 Reported 666 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

    Remedy: Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco…

  5. Glass, side/rear (visibility)

    NHTSA 20V337000 Reported 449 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the…

    Remedy: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco…

  6. Owners/service/other manual (equipment)

    NHTSA 20V327000 Reported 666 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

    Remedy: Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners…

  7. Tank assembly (equipment)

    NHTSA 19V846000 Reported 447 vehicles potentially affected Entegra Coach

    Entegra Coach (Entegra) is recalling certain 2018-2020 Qwest motorhomes. The liquid propane (LP) tank hangers may be the wrong size and have insufficient welding, allowing the LP tank to dislodge.

    Remedy: Entegra has notified owners, and dealers will install a support bracket on each side of the propane tank, free of charge. The recall began December 9, 2019. Owners may contact Entegra customer service at…

2 owner complaints filed with NHTSA

Owners of the 2020 Entegra Qwest have filed 2 complaints with NHTSA. Complaints peaked in 2023 with 1 filed that year.

Most-reported components

What owners are reporting

“I am reporting a severe, repeating, and life-threatening safety defect involving the Mercedes-Benz Sprinter chassis on my 2020 Entegra Qwest motorhome. The vehicle intermittently and without warning d”

Owner complaint to NHTSA, August 31, 2026 · Electrical system

“In Sprinter chassis JAYCO QWEST 24TRecrecrational Vehicle Driving 4-lane highway with high wind from my right - tractor trailer passed me on my left, causing a Venturi between our vehicles which cause”

Owner complaint to NHTSA, June 5, 2023 · Unknown or other

Compare Entegra Qwest model years

Recall and complaint counts for every Entegra Qwest model year in NHTSA's database.

Model yearRecallsComplaints
2018 Entegra Qwest20
2019 Entegra Qwest50
2020 Entegra Qwest72
2021 Entegra Qwest50
2022 Entegra Qwest40
2023 Entegra Qwest20
2026 Entegra Qwest20
2027 Entegra Qwest10

Checking a specific 2020 Entegra Qwest

How do I know if my 2020 Entegra Qwest has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 7 campaigns currently list the 2020 Entegra Qwest; your car may already have been repaired under some of them.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Entegra dealer with your VIN and the NHTSA campaign number (for example 19V846000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Entegra models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.