NHTSA Recall 20V388000: Underbody shields (structure) and hoses, lines/piping, and fittings (service brakes)
Jayco, Inc. reported this safety recall to NHTSA on , covering an estimated 666 vehicles. It affects 3 models including the Entegra Qwest.
| NHTSA campaign | 20V388000 |
|---|---|
| Components | STRUCTURE › FRAME AND MEMBERS › UNDERBODY SHIELDS; SERVICE BRAKES, AIR › SUPPLY › HOSES, LINES/PIPING, AND FITTINGS |
| Report received | July 2, 2020 |
| Owner notification | July 14, 2020 |
| Initiated by | Manufacturer |
Defect
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Safety risk
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V388000
| Make and model | Model years |
|---|---|
| Entegra Qwest | 2019, 2020, 2021 |
| Jayco Melbourne | 2019, 2020, 2021 |
| Jayco Melbourne Prestige | 2019, 2020, 2021 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.