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Entegra Qwest Recalls & Complaints by Model Year

NHTSA lists 14 safety recalls and 2 owner complaints across 8 model years of the Entegra Qwest (2018–2027). The most-complained-about year is 2020.

14
safety recalls, all years
2
owner complaints, all years
2020
year with most recalls
2020
year with most complaints

Pick your Entegra Qwest model year

Model yearRecallsComplaints
2027 Entegra Qwest10
2026 Entegra Qwest20
2023 Entegra Qwest20
2022 Entegra Qwest40
2021 Entegra Qwest50
2020 Entegra Qwest72
2019 Entegra Qwest50
2018 Entegra Qwest20

What Entegra Qwest owners complain about

Across all model years, owners have filed 2 complaints with NHTSA. The 2020 model year has the most, with 2.

All Entegra Qwest recalls (14)

Every NHTSA safety campaign that lists a Entegra Qwest, most recent first, with the model years each one covers.

  1. Instrument cluster/panel (electrical system)

    NHTSA 26V555000 Reported 11 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2027 Entegra Qwest and Jayco Melbourne Prestige recreational vehicles. The taillight harness may have been manufactured with an incorrect resistor. The defective harness may cause the warning light to illuminate on the instrument panel display when the taillights are functioning correctly. As…

    Remedy: Dealers will replace the taillight harness, free of charge. Owner notification letters are expected to be mailed September 30, 2026. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this…

    Model years: 2027

  2. Instrument cluster/panel (electrical system)

    NHTSA 26V360000 Reported 74 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2026 Entegra Qwest and Jayco Melbourne Prestige recreational vehicles. The taillight warning light may incorrectly illuminate on the instrument panel display when the taillights are functioning correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…

    Remedy: Dealers will replace the taillight harness, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903656.

    Model years: 2026

  3. Labels (equipment)

    NHTSA 25V847000 Reported 7 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2025 Melbourne, 2026 Melbourne Prestige, and Entegra Qwest recreational vehicles. The Certification and Occupant and Cargo Carrying Capacity (OCCC) labels may list the incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and Gross Combination Weight Rating (GCWR). As…

    Remedy: Jayco will mail corrected labels, free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903644.

    Model years: 2026

  4. Fuses and circuit breakers (electrical system) and fan/motor (visibility)

    NHTSA 23V486000 Reported 659 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.

    Remedy: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed.…

    Model years: 2020, 2021

  5. Air bags: side/window and electrical system: wiring

    NHTSA 23V225000 Reported 2 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2022 Entegra Coach Qwest motorhomes. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.

    Remedy: Dealers will inspect the installation of the wiring harness and will attach it properly to the seat base, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact Jayco customer service…

    Model years: 2022

  6. Labels (equipment)

    NHTSA 23V102000 Reported 2,467 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and…

    Remedy: Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this…

    Model years: 2022, 2023

  7. Park pawl (power train)

    NHTSA 23V081000 Reported 2,845 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.

    Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8,…

    Model years: 2019, 2020, 2021, 2022, 2023

  8. Torsion bar (suspension)

    NHTSA 22V663000 Reported 245 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The shim on the torsion bar was incorrectly installed between the nut and the torsion bar, rather than between the ball stud and the torsion bar.

    Remedy: Dealers will replace the torsion bar linkage and correct the position of the shim, free of charge. Owner notification letters were mailed September 29, 2022. Owners may contact Jayco customer service at 1-800-283-8267.…

    Model years: 2021, 2022

  9. Seats and 2 other components

    NHTSA 20V468000 Reported 545 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

    Remedy: Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began…

    Model years: 2020, 2021

  10. Underbody shields (structure) and hoses, lines/piping, and fittings (service brakes)

    NHTSA 20V388000 Reported 666 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

    Remedy: Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco…

    Model years: 2019, 2020, 2021

  11. Glass, side/rear (visibility)

    NHTSA 20V337000 Reported 449 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the…

    Remedy: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco…

    Model years: 2020

  12. Owners/service/other manual (equipment)

    NHTSA 20V327000 Reported 666 vehicles potentially affected Jayco, Inc.

    Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

    Remedy: Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners…

    Model years: 2019, 2020

  13. Tank assembly (equipment)

    NHTSA 19V846000 Reported 447 vehicles potentially affected Entegra Coach

    Entegra Coach (Entegra) is recalling certain 2018-2020 Qwest motorhomes. The liquid propane (LP) tank hangers may be the wrong size and have insufficient welding, allowing the LP tank to dislodge.

    Remedy: Entegra has notified owners, and dealers will install a support bracket on each side of the propane tank, free of charge. The recall began December 9, 2019. Owners may contact Entegra customer service at…

    Model years: 2018, 2019, 2020

  14. Rim (wheels)

    NHTSA 18V450000 Reported 58 vehicles potentially affected Entegra Coach

    Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal…

    Remedy: Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall…

    Model years: 2018, 2019

Other Entegra models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.