Entegra Qwest Recalls & Complaints by Model Year
NHTSA lists 14 safety recalls and 2 owner complaints across 8 model years of the Entegra Qwest (2018–2027). The most-complained-about year is 2020.
Pick your Entegra Qwest model year
| Model year | Recalls | Complaints |
|---|---|---|
| 2027 Entegra Qwest | 1 | 0 |
| 2026 Entegra Qwest | 2 | 0 |
| 2023 Entegra Qwest | 2 | 0 |
| 2022 Entegra Qwest | 4 | 0 |
| 2021 Entegra Qwest | 5 | 0 |
| 2020 Entegra Qwest | 7 | 2 |
| 2019 Entegra Qwest | 5 | 0 |
| 2018 Entegra Qwest | 2 | 0 |
What Entegra Qwest owners complain about
Across all model years, owners have filed 2 complaints with NHTSA. The 2020 model year has the most, with 2.
All Entegra Qwest recalls (14)
Every NHTSA safety campaign that lists a Entegra Qwest, most recent first, with the model years each one covers.
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Instrument cluster/panel (electrical system)
Jayco, Inc. (Jayco) is recalling certain 2027 Entegra Qwest and Jayco Melbourne Prestige recreational vehicles. The taillight harness may have been manufactured with an incorrect resistor. The defective harness may cause the warning light to illuminate on the instrument panel display when the taillights are functioning correctly. As…
Remedy: Dealers will replace the taillight harness, free of charge. Owner notification letters are expected to be mailed September 30, 2026. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this…
Model years: 2027
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Instrument cluster/panel (electrical system)
Jayco, Inc. (Jayco) is recalling certain 2026 Entegra Qwest and Jayco Melbourne Prestige recreational vehicles. The taillight warning light may incorrectly illuminate on the instrument panel display when the taillights are functioning correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Remedy: Dealers will replace the taillight harness, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903656.
Model years: 2026
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Labels (equipment)
Jayco, Inc. (Jayco) is recalling certain 2025 Melbourne, 2026 Melbourne Prestige, and Entegra Qwest recreational vehicles. The Certification and Occupant and Cargo Carrying Capacity (OCCC) labels may list the incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and Gross Combination Weight Rating (GCWR). As…
Remedy: Jayco will mail corrected labels, free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903644.
Model years: 2026
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Fuses and circuit breakers (electrical system) and fan/motor (visibility)
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Remedy: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed.…
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Air bags: side/window and electrical system: wiring
Jayco, Inc. (Jayco) is recalling certain 2022 Entegra Coach Qwest motorhomes. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.
Remedy: Dealers will inspect the installation of the wiring harness and will attach it properly to the seat base, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact Jayco customer service…
Model years: 2022
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Labels (equipment)
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and…
Remedy: Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this…
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Park pawl (power train)
Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8,…
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Torsion bar (suspension)
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The shim on the torsion bar was incorrectly installed between the nut and the torsion bar, rather than between the ball stud and the torsion bar.
Remedy: Dealers will replace the torsion bar linkage and correct the position of the shim, free of charge. Owner notification letters were mailed September 29, 2022. Owners may contact Jayco customer service at 1-800-283-8267.…
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Seats and 2 other components
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Remedy: Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began…
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Underbody shields (structure) and hoses, lines/piping, and fittings (service brakes)
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Remedy: Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco…
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Glass, side/rear (visibility)
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the…
Remedy: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco…
Model years: 2020
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Owners/service/other manual (equipment)
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Remedy: Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners…
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Tank assembly (equipment)
Entegra Coach (Entegra) is recalling certain 2018-2020 Qwest motorhomes. The liquid propane (LP) tank hangers may be the wrong size and have insufficient welding, allowing the LP tank to dislodge.
Remedy: Entegra has notified owners, and dealers will install a support bracket on each side of the propane tank, free of charge. The recall began December 9, 2019. Owners may contact Entegra customer service at…
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Rim (wheels)
Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal…
Remedy: Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall…
Other Entegra models
- Aspire35 complaints
- Anthem22 complaints
- Cornerstone14 complaints
- Vision10 complaints
- Accolade7 complaints
- Condor6 complaints
- Launch5 complaints
- Odyssey5 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.