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NHTSA Recall 20V337000: Glass, side/rear (visibility)

Jayco, Inc. reported this safety recall to NHTSA on , covering an estimated 449 vehicles. It affects 12 models including the Entegra Accolade.

449
vehicles potentially affected
12
models affected
2020
owners notified (June 15)
NHTSA campaign20V337000
Manufacturer campaign9901508
ComponentVISIBILITY › GLASS, SIDE/REAR
Report receivedJune 9, 2020
Owner notificationJune 15, 2020
Initiated byManufacturer

Defect

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Safety risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Remedy

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 20V337000

Make and modelModel years
Entegra Accolade2020
Entegra Emblem2020
Entegra Esteem2020
Entegra Qwest2020
Entegra Redundant Odyssey2020
Entegra Vision2020
Jayco Alante2020
Jayco Greyhawk2020
Jayco Melbourne2020
Jayco Precept2020
Jayco Redhawk2020
Jayco Seneca2020

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.