NHTSA Recall 20V468000: Seats and 2 other components
Jayco, Inc. reported this safety recall to NHTSA on , covering an estimated 545 vehicles. It affects 3 models including the Entegra Qwest.
| NHTSA campaign | 20V468000 |
|---|---|
| Components | SEATS; AIR BAGS; ELECTRICAL SYSTEM › WIRING |
| Report received | August 10, 2020 |
| Owner notification | August 21, 2020 |
| Initiated by | Manufacturer |
Defect
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Safety risk
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V468000
| Make and model | Model years |
|---|---|
| Entegra Qwest | 2020, 2021 |
| Jayco Melbourne | 2020, 2021 |
| Jayco Melbourne Prestige | 2020, 2021 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.