2020 Mercedes-Benz GLS 580 4MATIC Recalls, Complaints & Specs
19 safety recalls list the 2020 Mercedes-Benz GLS 580 4MATIC, and owners have filed 2 complaints with NHTSA. Check your own VIN below.
19 safety recalls for the 2020 Mercedes-Benz GLS 580 4MATIC
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Electrical system: wiring
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in…
Remedy: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's…
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Sun/moon roof assembly (visibility)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
Remedy: Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this…
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Defroster/defogger/hvac system (visibility)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Remedy: Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This…
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Mid/rear assembly (seats)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.
Remedy: Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's…
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Body (structure)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.
Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's…
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Air bags: frontal
Mercedes-Benz, LLC (MBUSA) is recalling certain 2020 Mercedes-Benz GLS 450 and GLS 580 vehicles. The front air bag wiring harness may be routed incorrectly, which can cause the air bag not to deploy properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash…
Remedy: Dealers will correct the wiring harness routing, free of charge. Owners notification letters were mailed August 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is…
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Auto crash notification (communication) and software (electrical system)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication…
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in…
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Interior/under dash (electrical system)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.
Remedy: Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for…
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Injectors (fuel system) and fuel rail (fuel system)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may…
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall…
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Seats
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.
Remedy: Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's…
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Air bag/restraint control module (air bags) and air bags: frontal
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 580 vehicles. The air bag control unit software may be programmed incorrectly, which can cause the driver's air bag to deploy improperly.
Remedy: Dealers will replace the air bag control unit, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
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Software (electrical system) and camera (back over prevention)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the…
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer…
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Air conditioner (equipment)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Remedy: Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's…
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Software (electronic stability control (esc))
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the…
Remedy: MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is…
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Software (electrical system) and auto crash notification (communication)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the…
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer…
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Electric power assist system (steering) and 3 other components
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the…
Remedy: MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall…
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Shock absorber (suspension)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
Remedy: MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.…
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Instrument cluster/panel (electrical system)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the…
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this…
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Hinge and attachments (structure)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
Remedy: MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.…
2 owner complaints filed with NHTSA
Owners of the 2020 Mercedes-Benz GLS 580 4MATIC have filed 2 complaints with NHTSA. Complaints peaked in 2025 with 2 filed that year.
Most-reported components
What owners are reporting
“The fuel rail system failed on the passenger side of the engine and leaks. This is the same issue seen on, but VIN number isn't apart of it: Campaign No. : 2022030003 CA DMV. : 220303 NHTSA ID 21V961”
Owner complaint to NHTSA, December 15, 2025 · Fuel/propulsion system
“The suspension has failed despite changing engine mounts. It is available for inspection if needed. I also believe there is Premature wear of the front struts and rear shock absorbers. This can affect”
Owner complaint to NHTSA, April 1, 2025 · Suspension
Compare Mercedes-Benz GLS 580 4MATIC model years
Recall and complaint counts for every Mercedes-Benz GLS 580 4MATIC model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2020 Mercedes-Benz GLS 580 4MATIC | 19 | 2 |
| 2022 Mercedes-Benz GLS 580 4MATIC | 5 | 1 |
| 2023 Mercedes-Benz GLS 580 4MATIC | 4 | 3 |
| 2024 Mercedes-Benz GLS 580 4MATIC | 0 | 2 |
| 2025 Mercedes-Benz GLS 580 4MATIC | 0 | 3 |
| 2026 Mercedes-Benz GLS 580 4MATIC | 2 | 0 |
Checking a specific 2020 Mercedes-Benz GLS 580 4MATIC
How do I know if my 2020 Mercedes-Benz GLS 580 4MATIC has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 19 campaigns currently list the 2020 Mercedes-Benz GLS 580 4MATIC; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 19V709000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Mercedes-Benz models
- C3003,469 complaints
- E3502,170 complaints
- E3201,164 complaints
- ML350952 complaints
- GLK350904 complaints
- ML320742 complaints
- C250726 complaints
- C230657 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.