NHTSA Recall 23V733000: Sun/moon roof assembly (visibility)
Mercedes-Benz USA, LLC reported this safety recall to NHTSA on , covering an estimated 8 vehicles. It affects 2020 Mercedes-Benz GLS 580 4MATIC.
| NHTSA campaign | 23V733000 |
|---|---|
| Manufacturer campaign | 2023110007 |
| Component | VISIBILITY › SUN/MOON ROOF ASSEMBLY |
| Report received | November 1, 2023 |
| Owner notification | December 15, 2023 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
Safety risk
A sunroof that closes unexpectedly can increase the risk of injury.
Remedy
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 23V733000
| Make and model | Model years |
|---|---|
| Mercedes-Benz GLS 580 4MATIC | 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.