NHTSA Recall 20V089000: Instrument cluster/panel (electrical system)
Mercedes-Benz USA, LLC. reported this safety recall to NHTSA on , covering an estimated 2,101 vehicles. It affects 11 models including the Mercedes-Benz AMG CLA35.
| NHTSA campaign | 20V089000 |
|---|---|
| Manufacturer campaign | 2020030019 |
| Component | ELECTRICAL SYSTEM › INSTRUMENT CLUSTER/PANEL |
| Report received | February 14, 2020 |
| Owner notification | March 31, 2020 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Safety risk
If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V089000
| Make and model | Model years |
|---|---|
| Mercedes-Benz AMG CLA35 | 2020 |
| Mercedes-Benz AMG GLE53 | 2021 |
| Mercedes-Benz AMG GLE63 S | 2021 |
| Mercedes-Benz AMG GLS63 | 2021 |
| Mercedes-Benz CLA 250 | 2020 |
| Mercedes-Benz GLE 350 | 2020, 2021 |
| Mercedes-Benz GLE 450 | 2020, 2021 |
| Mercedes-Benz GLS 580 4MATIC | 2020 |
| Mercedes-Benz GLS450 | 2020, 2021 |
| Mercedes-Benz GLS580 | 2021 |
| Mercedes-Benz Maybach GLS600 | 2021 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.