NHTSA Recall 21V288000: Air conditioner (equipment)
Mercedes-Benz USA, LLC reported this safety recall to NHTSA on , covering an estimated 6,331 vehicles. It affects 6 models including the Mercedes-Benz AMG GLE53.
| NHTSA campaign | 21V288000 |
|---|---|
| Manufacturer campaign | 2021040024 |
| Component | EQUIPMENT › APPLIANCE › AIR CONDITIONER |
| Report received | April 23, 2021 |
| Owner notification | June 4, 2021 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Safety risk
Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy
Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 21V288000
| Make and model | Model years |
|---|---|
| Mercedes-Benz AMG GLE53 | 2021 |
| Mercedes-Benz GLE 350 | 2020 |
| Mercedes-Benz GLE 450 | 2020 |
| Mercedes-Benz GLE 580 | 2020 |
| Mercedes-Benz GLS 450 | 2020 |
| Mercedes-Benz GLS 580 4MATIC | 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.