NHTSA Recall 23V177000: Defroster/defogger/hvac system (visibility)
Mercedes-Benz USA, LLC reported this safety recall to NHTSA on , covering an estimated 61,450 vehicles. It affects 11 models including the Mercedes-Benz AMG GLE53.
| NHTSA campaign | 23V177000 |
|---|---|
| Manufacturer campaign | 2023030014 & 15 |
| Component | VISIBILITY › DEFROSTER/DEFOGGER/HVAC SYSTEM |
| Report received | March 17, 2023 |
| Owner notification | April 28, 2023 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Safety risk
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 23V177000
| Make and model | Model years |
|---|---|
| Mercedes-Benz AMG GLE53 | 2021 |
| Mercedes-Benz AMG GLE63 | 2021 |
| Mercedes-Benz AMG GLS63 | 2021 |
| Mercedes-Benz GLE 350 | 2020, 2021 |
| Mercedes-Benz GLE 450 | 2020, 2021 |
| Mercedes-Benz GLE 580 | 2020 |
| Mercedes-Benz GLS 450 | 2020 |
| Mercedes-Benz GLS 580 4MATIC | 2020 |
| Mercedes-Benz GLS450 | 2021 |
| Mercedes-Benz GLS580 | 2021 |
| Mercedes-Benz Maybach GLS600 | 2021 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.