RecallMyCar

Mercedes-Benz CLA 250 Recalls & Complaints by Model Year

NHTSA lists 19 safety recalls and 99 owner complaints across 8 model years of the Mercedes-Benz CLA 250 (2018–2025). The most-complained-about year is 2018.

19
safety recalls, all years
99
owner complaints, all years
2020
year with most recalls
2018
year with most complaints

Pick your Mercedes-Benz CLA 250 model year

Model yearRecallsComplaints
2025 Mercedes-Benz CLA 25001
2024 Mercedes-Benz CLA 25002
2023 Mercedes-Benz CLA 25006
2022 Mercedes-Benz CLA 25001
2021 Mercedes-Benz CLA 25057
2020 Mercedes-Benz CLA 2501120
2019 Mercedes-Benz CLA 250622
2018 Mercedes-Benz CLA 250940

What Mercedes-Benz CLA 250 owners complain about

Across all model years, owners have filed 99 complaints with NHTSA. The 2018 model year has the most, with 40.

All Mercedes-Benz CLA 250 recalls (19)

Every NHTSA safety campaign that lists a Mercedes-Benz CLA 250, most recent first, with the model years each one covers.

  1. Lock (latches/locks/linkages)

    NHTSA 26V481000 Reported 310,667 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the…

    Remedy: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different…

    Model years: 2020, 2021

  2. Roof and pillars (structure)

    NHTSA 23V854000 Reported 2,976 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair,…

    Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may…

    Model years: 2018, 2019

  3. Pads (service brakes) and owners/service/other manual (equipment)

    NHTSA 23V732000 Reported 42,742 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the…

    Remedy: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at…

    Model years: 2020

  4. Auto crash notification (communication) and software (electrical system)

    NHTSA 22V365000 Reported 242,722 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication…

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in…

    Model years: 2018, 2019, 2020, 2021

  5. Display function (back over prevention)

    NHTSA 22V232000 Reported 126,443 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software…

    Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is…

    Model years: 2020

  6. Electric power assist system (steering)

    NHTSA 21V989000 Reported 1 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.

    Remedy: A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.…

    Model years: 2020

  7. Injectors (fuel system) and fuel rail (fuel system)

    NHTSA 21V961000 Reported 139 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may…

    Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall…

    Model years: 2020

  8. Software (electrical system) and camera (back over prevention)

    NHTSA 21V354000 Reported 343,191 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the…

    Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer…

    Model years: 2020, 2021

  9. Roof and pillars (structure)

    NHTSA 21V197000 Reported 15,096 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018…

    Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification…

    Model years: 2018, 2019

  10. Auto crash notification (communication) and communication

    NHTSA 21V072000 Reported 67 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an…

    Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were…

    Model years: 2018, 2019, 2020

  11. Software (electrical system) and auto crash notification (communication)

    NHTSA 21V058000 Reported 1,292,258 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the…

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer…

    Model years: 2018, 2019, 2020, 2021

  12. Vehicle latch anchor (child seat) and child seat

    NHTSA 21V034000 Reported 231 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.

    Remedy: MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall began March 16, 2021. Owners may contact MBUSA customer service at…

    Model years: 2021

  13. Instrument cluster/panel (electrical system)

    NHTSA 20V089000 Reported 2,101 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the…

    Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this…

    Model years: 2020

  14. Occupant classification (air bags)

    NHTSA 19V892000 Reported 129 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.

    Remedy: MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall…

    Model years: 2018

  15. Inflator module (air bags)

    NHTSA 19V685000 Reported 2,222 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 A 220 and A 220 4MATIC, 2020 CLA 250, CLA 250 4 MATIC, GLC 300 Coupe 4MATIC, GLC 300 and GLC 300 4MATIC vehicles. The driver's side front airbag modules may not have been properly bolted down.

    Remedy: MBUSA will notify owners, and dealers will inspect the driver airbag module and replace it, as necessary, free of charge. The recall began October 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.…

    Model years: 2020

  16. Latch (latches/locks/linkages)

    NHTSA 19V219000 Reported 5 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.

    Remedy: MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.

    Model years: 2019

  17. Exterior lighting and tail lights (exterior lighting)

    NHTSA 19V131000 Reported 12 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 CLA250 and CLA250 4MATIC vehicles. The tail lights and the side marker lights may flicker or fail, affecting the vehicle's visibility.

    Remedy: MBUSA will notify owners, and dealers will replace the affected light bulb sockets, free of charge. The recall began April 5, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this…

    Model years: 2018

  18. Occupant classification (air bags)

    NHTSA 18V514000 Reported 86 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz CLA250, CLA250 4Matic, and CLA45 AMG 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.

    Remedy: MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began January 2, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for…

    Model years: 2018

  19. Air bags: frontal

    NHTSA 17V627000 Reported 495,290 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250…

    Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

    Model years: 2018

Other Mercedes-Benz models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.