2021 Mercedes-Benz CLA 250 Recalls, Complaints & Specs
5 safety recalls list the 2021 Mercedes-Benz CLA 250, and owners have filed 7 complaints with NHTSA. Check your own VIN below.
5 safety recalls for the 2021 Mercedes-Benz CLA 250
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Lock (latches/locks/linkages)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the…
Remedy: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different…
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Auto crash notification (communication) and software (electrical system)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication…
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in…
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Software (electrical system) and camera (back over prevention)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the…
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer…
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Software (electrical system) and auto crash notification (communication)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the…
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer…
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Vehicle latch anchor (child seat) and child seat
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Remedy: MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall began March 16, 2021. Owners may contact MBUSA customer service at…
7 owner complaints filed with NHTSA
Owners of the 2021 Mercedes-Benz CLA 250 have filed 7 complaints with NHTSA; 1 describe a crash. Reports cite 1 injury and 0 deaths. Complaints peaked in 2024 with 3 filed that year.
Most-reported components
What owners are reporting
“Vehicle would unexpectedly stall out while driving at slow speeds or stopped. Car was brought to an independent car shop and it was determined the Fuel pump had started to come apart sending debris in”
Owner complaint to NHTSA, August 29, 2026 · Fuel/propulsion system
“My 2021 CLA 250 that I reached purchased as a used vehicle in the last three months and now is saying SOS unresponsive so in my vehicle where to get a motor vehicle accident, it will not be alerting a”
Owner complaint to NHTSA, August 26, 2026 · Unknown or other
Compare Mercedes-Benz CLA 250 model years
Recall and complaint counts for every Mercedes-Benz CLA 250 model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2018 Mercedes-Benz CLA 250 | 9 | 40 |
| 2019 Mercedes-Benz CLA 250 | 6 | 22 |
| 2020 Mercedes-Benz CLA 250 | 11 | 20 |
| 2021 Mercedes-Benz CLA 250 | 5 | 7 |
| 2022 Mercedes-Benz CLA 250 | 0 | 1 |
| 2023 Mercedes-Benz CLA 250 | 0 | 6 |
| 2024 Mercedes-Benz CLA 250 | 0 | 2 |
| 2025 Mercedes-Benz CLA 250 | 0 | 1 |
Checking a specific 2021 Mercedes-Benz CLA 250
How do I know if my 2021 Mercedes-Benz CLA 250 has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 5 campaigns currently list the 2021 Mercedes-Benz CLA 250; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 21V034000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Mercedes-Benz models
- C3003,469 complaints
- E3502,170 complaints
- E3201,164 complaints
- ML350952 complaints
- GLK350904 complaints
- ML320742 complaints
- C250726 complaints
- C230657 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.