2019 Mercedes-Benz CLA 250 Recalls, Complaints & Specs
6 safety recalls list the 2019 Mercedes-Benz CLA 250, and owners have filed 22 complaints with NHTSA. Check your own VIN below.
6 safety recalls for the 2019 Mercedes-Benz CLA 250
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Roof and pillars (structure)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair,…
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may…
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Auto crash notification (communication) and software (electrical system)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication…
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in…
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Roof and pillars (structure)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018…
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification…
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Auto crash notification (communication) and communication
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an…
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were…
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Software (electrical system) and auto crash notification (communication)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the…
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer…
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Latch (latches/locks/linkages)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.
Remedy: MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.
22 owner complaints filed with NHTSA
Owners of the 2019 Mercedes-Benz CLA 250 have filed 22 complaints with NHTSA; 2 describe a crash. Reports cite 2 injuries and 0 deaths. The average mileage at failure in those reports is 29,888 miles. Complaints peaked in 2023 with 5 filed that year.
Most-reported components
What owners are reporting
“To Whom It May Concern, I am writing to file a formal safety complaint regarding my 2019 Mercedes-Benz CLA250 involving a leaking fuel rail that caused the vehicle to shut down and become unsafe to op”
Owner complaint to NHTSA, March 11, 2026 · Fuel/propulsion system
“The sunroof is off the track. There seems to have been a recall for my make and model and year of vehicle (2019 Mercedes CLA 250) though Mercedes tells me that my vin # is not among those that were re”
Owner complaint to NHTSA, February 19, 2026 · Unknown or other
Compare Mercedes-Benz CLA 250 model years
Recall and complaint counts for every Mercedes-Benz CLA 250 model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2018 Mercedes-Benz CLA 250 | 9 | 40 |
| 2019 Mercedes-Benz CLA 250 | 6 | 22 |
| 2020 Mercedes-Benz CLA 250 | 11 | 20 |
| 2021 Mercedes-Benz CLA 250 | 5 | 7 |
| 2022 Mercedes-Benz CLA 250 | 0 | 1 |
| 2023 Mercedes-Benz CLA 250 | 0 | 6 |
| 2024 Mercedes-Benz CLA 250 | 0 | 2 |
| 2025 Mercedes-Benz CLA 250 | 0 | 1 |
Checking a specific 2019 Mercedes-Benz CLA 250
How do I know if my 2019 Mercedes-Benz CLA 250 has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 6 campaigns currently list the 2019 Mercedes-Benz CLA 250; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 19V219000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Mercedes-Benz models
- C3003,469 complaints
- E3502,170 complaints
- E3201,164 complaints
- ML350952 complaints
- GLK350904 complaints
- ML320742 complaints
- C250726 complaints
- C230657 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.