NHTSA Recall 23V854000: Roof and pillars (structure)
Mercedes-Benz USA, LLC reported this safety recall to NHTSA on , covering an estimated 2,976 vehicles. It affects 29 models including the Mercedes-Benz AMG C43.
| NHTSA campaign | 23V854000 |
|---|---|
| Component | STRUCTURE › BODY › ROOF AND PILLARS |
| Report received | December 15, 2023 |
| Owner notification | March 22, 2024 |
| Initiated by | NHTSA Office of Defects Investigation |
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Safety risk
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 23V854000
| Make and model | Model years |
|---|---|
| Mercedes-Benz AMG C43 | 2017, 2018, 2019, 2020 |
| Mercedes-Benz AMG C63 | 2015, 2016, 2017, 2018, 2019, 2020 |
| Mercedes-Benz AMG CLA45 | 2014, 2015, 2016, 2017, 2018 |
| Mercedes-Benz AMG GLA45 | 2015 |
| Mercedes-Benz AMG GLC43 | 2017, 2018, 2019 |
| Mercedes-Benz AMG GLC63 | 2019 |
| Mercedes-Benz AMG GLE43 | 2017, 2018, 2019 |
| Mercedes-Benz AMG GLE63 | 2017, 2018, 2019 |
| Mercedes-Benz AMG S63 | 2014, 2015, 2016 |
| Mercedes-Benz AMG S65 | 2015 |
| Mercedes-Benz C 300 | 2017, 2018, 2019, 2020 |
| Mercedes-Benz C 350 E | 2018 |
| Mercedes-Benz C300 | 2015, 2016 |
| Mercedes-Benz C350E | 2016, 2017 |
| Mercedes-Benz C400 | 2015 |
| Mercedes-Benz C450 | 2016 |
| Mercedes-Benz CLA 250 | 2018, 2019 |
| Mercedes-Benz CLA250 | 2014, 2015, 2016, 2017 |
| Mercedes-Benz GLA 250 | 2015, 2016, 2017, 2018, 2019 |
| Mercedes-Benz GLC 300 | 2018, 2019, 2020 |
| Mercedes-Benz GLC 350 E | 2018 |
| Mercedes-Benz GLC300 | 2016, 2017 |
| Mercedes-Benz GLC350E | 2019 |
| Mercedes-Benz GLE450 | 2016 |
| Mercedes-Benz Redundant S550E | 2015 |
| Mercedes-Benz S550 | 2014, 2015, 2016, 2017 |
| Mercedes-Benz S550E | 2015 |
| Mercedes-Benz S600 | 2015, 2016 |
| Mercedes-Maybach S 560 4MATIC | 2018, 2019, 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.