NHTSA Recall 21V989000: Electric power assist system (steering)
Mercedes-Benz USA, LLC reported this safety recall to NHTSA on , covering an estimated 1 vehicles. It affects 2020 Mercedes-Benz CLA 250.
| NHTSA campaign | 21V989000 |
|---|---|
| Manufacturer campaign | 2021120016 |
| Component | STEERING › ELECTRIC POWER ASSIST SYSTEM |
| Report received | December 17, 2021 |
| Owner notification | January 21, 2022 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.
Safety risk
A sudden loss of power steering assist can increase the risk of a crash.
Remedy
A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 21V989000
| Make and model | Model years |
|---|---|
| Mercedes-Benz CLA 250 | 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.