2013 Ford Flex Recalls, Complaints & Specs
6 safety recalls list the 2013 Ford Flex, and owners have filed 580 complaints with NHTSA. Check your own VIN below.
6 safety recalls for the 2013 Ford Flex
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Suspension: rear
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be…
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Fuel pump (fuel system)
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the…
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at…
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Fuel system, gasoline
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this…
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Electric power assist system (steering)
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and…
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of…
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Axle shaft (power train)
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011,…
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence…
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Fuel system, gasoline
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.…
580 owner complaints filed with NHTSA
Owners of the 2013 Ford Flex have filed 580 complaints with NHTSA; 11 describe a crash and 1 describe a fire. Reports cite 13 injuries and 0 deaths. The average mileage at failure in those reports is 72,203 miles. Complaints peaked in 2016 with 100 filed that year.
Most-reported components
What owners are reporting
“My car randomly over heated ON XXX around 3:23 pm and when I pulled over to a parking lot there was antifreeze pouring out of the bottom front passenger side. I tried to allow it to cool down so that”
Owner complaint to NHTSA, September 28, 2026 · Engine
“UNKNOWN So we bought the car used from the dealer exactly how they received it, and it was working normally but then a few weeks or a month or two we were going somewhere and one of the headlights wou”
Owner complaint to NHTSA, September 24, 2026 · Electrical system
Fuel economy and specs
EPA ratings for the 2013 Ford Flex (Flex AWD, Flex FWD). Ranges cover every tested configuration.
| Combined | 18–20 mpg |
|---|---|
| City / Highway | 16–18 / 22–25 |
| Fuel | Regular |
| EPA class | Standard Sport Utility Vehicle 2WD, Standard Sport Utility Vehicle 4WD |
| Engine | 6 cyl, 3.5 L |
| Transmission | Automatic (S6) |
Compare Ford Flex model years
Recall and complaint counts for every Ford Flex model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2009 Ford Flex | 1 | 181 |
| 2010 Ford Flex | 1 | 139 |
| 2011 Ford Flex | 2 | 144 |
| 2012 Ford Flex | 2 | 64 |
| 2013 Ford Flex | 6 | 580 |
| 2014 Ford Flex | 4 | 249 |
| 2015 Ford Flex | 4 | 110 |
| 2016 Ford Flex | 3 | 98 |
| 2017 Ford Flex | 4 | 42 |
| 2018 Ford Flex | 3 | 67 |
| 2019 Ford Flex | 4 | 253 |
Checking a specific 2013 Ford Flex
How do I know if my 2013 Ford Flex has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 6 campaigns currently list the 2013 Ford Flex; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Ford dealer with your VIN and the NHTSA campaign number (for example 13V227000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Ford models
- F-15037,961 complaints
- Explorer34,566 complaints
- Escape27,430 complaints
- Fusion22,405 complaints
- Focus22,096 complaints
- Taurus18,159 complaints
- Windstar14,158 complaints
- Edge14,065 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.