NHTSA Recall 15V340000: Electric power assist system (steering)
Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 393,623 vehicles. It affects 7 models including the Ford Flex.
| NHTSA campaign | 15V340000 |
|---|---|
| Manufacturer campaign | 15S18 |
| Component | STEERING › ELECTRIC POWER ASSIST SYSTEM |
| Report received | June 2, 2015 |
| Owner notification | July 21, 2015 |
| Initiated by | NHTSA Office of Defects Investigation |
Defect
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Safety risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 15V340000
| Make and model | Model years |
|---|---|
| Ford Flex | 2011, 2012, 2013 |
| Ford Fusion | 2011, 2012 |
| Ford Taurus | 2011, 2012, 2013 |
| Lincoln Mks | 2011, 2012, 2013 |
| Lincoln Mkt | 2011, 2012, 2013 |
| Lincoln Mkz | 2011, 2012 |
| Mercury Milan | 2011 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.