2018 Ford Flex Recalls, Complaints & Specs
3 safety recalls list the 2018 Ford Flex, and owners have filed 67 complaints with NHTSA. Check your own VIN below.
3 safety recalls for the 2018 Ford Flex
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Body (structure)
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is…
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Camera (back over prevention)
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters…
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Suspension: rear
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be…
67 owner complaints filed with NHTSA
Owners of the 2018 Ford Flex have filed 67 complaints with NHTSA; 7 describe a crash. Reports cite 1 injury and 0 deaths. The average mileage at failure in those reports is 60,127 miles. Complaints peaked in 2026 with 25 filed that year.
Most-reported components
What owners are reporting
“The driver side C pillar trim broke off while driving on the highway causing the debris to interrupt traffic.”
Owner complaint to NHTSA, September 24, 2026 · Unknown or other
“I own a 2018 Ford Flex, VIN 2FMGK5D8XJBA07166, with two open safety recalls Ford cannot repair: 25SA9 (rear view camera, NHTSA 25V695) and 25SB8 (B-pillar trim, NHTSA 25V829). My rear view camera has”
Owner complaint to NHTSA, September 18, 2026 · Electrical system
Fuel economy and specs
EPA ratings for the 2018 Ford Flex (Flex AWD, Flex FWD). Ranges cover every tested configuration.
| Combined | 17–19 mpg |
|---|---|
| City / Highway | 15–16 / 21–23 |
| Fuel | Regular |
| EPA class | Standard Sport Utility Vehicle 2WD, Standard Sport Utility Vehicle 4WD |
| Engine | 6 cyl, 3.5 L |
| Transmission | Automatic (S6) |
Compare Ford Flex model years
Recall and complaint counts for every Ford Flex model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2009 Ford Flex | 1 | 181 |
| 2010 Ford Flex | 1 | 139 |
| 2011 Ford Flex | 2 | 144 |
| 2012 Ford Flex | 2 | 64 |
| 2013 Ford Flex | 6 | 580 |
| 2014 Ford Flex | 4 | 249 |
| 2015 Ford Flex | 4 | 110 |
| 2016 Ford Flex | 3 | 98 |
| 2017 Ford Flex | 4 | 42 |
| 2018 Ford Flex | 3 | 67 |
| 2019 Ford Flex | 4 | 253 |
Checking a specific 2018 Ford Flex
How do I know if my 2018 Ford Flex has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 3 campaigns currently list the 2018 Ford Flex; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Ford dealer with your VIN and the NHTSA campaign number (for example 20V072000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Ford models
- F-15037,961 complaints
- Explorer34,566 complaints
- Escape27,430 complaints
- Fusion22,405 complaints
- Focus22,096 complaints
- Taurus18,159 complaints
- Windstar14,158 complaints
- Edge14,065 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.