NHTSA Recall 20V072000: Suspension: rear
Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 211,207 vehicles. It affects 3 models including the Ford Flex.
| NHTSA campaign | 20V072000 |
|---|---|
| Manufacturer campaign | 20S04 |
| Component | SUSPENSION › REAR |
| Report received | February 10, 2020 |
| Owner notification | October 28, 2020 |
| Initiated by | Manufacturer |
Defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Safety risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V072000
| Make and model | Model years |
|---|---|
| Ford Flex | 2013, 2014, 2015, 2016, 2017, 2018 |
| Ford Taurus | 2013, 2014, 2015, 2016, 2017, 2018 |
| Lincoln Mkt | 2013, 2014, 2015, 2016, 2017, 2018 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.