Western Star 4900 Recalls & Complaints by Model Year
NHTSA lists 83 safety recalls and 17 owner complaints across 26 model years of the Western Star 4900 (1998–2023). The most-complained-about year is 2014.
Pick your Western Star 4900 model year
- 1998
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- 2012
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- 2019
- 2020
- 2021
- 2022
- 2023
What Western Star 4900 owners complain about
Across all model years, owners have filed 17 complaints with NHTSA. The 2014 model year has the most, with 3.
All Western Star 4900 recalls (83)
Every NHTSA safety campaign that lists a Western Star 4900, most recent first, with the model years each one covers.
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Parking brake
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 4900 and Western Star 6900 vehicles. A defect in the inversion valve may delay park brake engagement, which could allow the vehicle to move unintentionally. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Remedy: DTNA will inspect and replace the inversion valves, as necessary free of charge. Owner notification letters were mailed February 27, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for…
Model years: 2023
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Tie rod assembly (steering)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial…
Remedy: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's…
Model years: 2023
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Tires and rim (wheels)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch…
Remedy: Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.
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Tie rod assembly (steering)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.
Model years: 2023
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Labels (equipment)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be…
Remedy: Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.
Model years: 2022
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Critical fasteners (seat belts)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Western Star 4900 and 4700 vehicles. The seat belts may not be secured properly.
Remedy: All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-927.
Model years: 2022
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Hoses, lines/piping, and fittings (service brakes)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 4900 trucks. The inversion valve air lines may have been incorrectly installed, potentially reducing brake performance.
Remedy: All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-924.
Model years: 2023
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Shaft sector (steering)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Western Star 4900 vehicles. The steering shaft pinch bolt may not have been properly tightened, allowing the steering shaft to separate from the steering gear.
Remedy: Dealers will inspect and replace the pinch bolt as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for…
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Tires
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim…
Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may…
Model years: 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
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Electrical system: wiring
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Remedy: Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and…
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Tie rod assembly (steering)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which…
Remedy: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall…
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Tie rod assembly (steering) and critical fasteners (steering)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam…
Remedy: DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for…
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Spindle (suspension)
Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia, 2021 Freightliner 108SD, 114SD and Business Class M2 and Western Star 4700, 4900 and 5700 vehicles. The steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the left spindle nut at the spindle.
Remedy: DTNA will notify owners, and dealers will inspect the hub cap plug, and reinstall or replace of the snap-ring as needed, free of charge. The recall began December 18, 2020. Owners may contact DTNA customer service at…
Model years: 2021
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Clutch assembly (power train)
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.
Remedy: DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28,…
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Labels (equipment) and tires
Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Western Star 4700 and 4900 and Freightliner Coronado, 108SD and 114SD vehicles. The vehicle certification label contains incorrect information, stating a Gross Axle Weight Rating (GAWR) that exceeds the tire capacity rating. As such, these vehicles fail to comply…
Remedy: DTNA will notify owners, and dealers will install accurate GAWR labels, free of charge. The recall began November 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is…
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Multiple axle (suspension)
Daimler Truckers North America LLC (DTNA) is recalling certain 2020-2021 Freightliner 114SD, 122SD and Western Star 4700, and 4900 vehicles equipped with certain SL2065 steerable lift axles. The lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
Remedy: DTNA will notify owners, and dealers will inspect the lower rear pivot cap screws for the proper length, correcting the hardware as necessary, free of charge. The recall began October 30, 2020. Owners may contact DTNA…
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Labels (equipment)
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner 108SD and 2020-2021 Freightliner Coronado, 114SD, and Western Star 4700 and 4900 vehicles. The Gross Axle Weight Rating (GAWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to…
Remedy: DTNA will notify owners, and dealers will update the GAWR labels, free of charge. The recall began May 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL847.
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Visibility: rear window
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Remedy: DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's…
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Door (structure)
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
Remedy: DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The…
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Reservoir/tank (service brakes)
Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air…
Remedy: DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number…
Model years: 2015
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Instrument cluster/panel (electrical system)
Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Western Star 4700 and 4900 trucks. The vehicles are accumulating distance in kilometers, but the odometer display is labeled as being miles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control…
Remedy: DTNA will notify owners, and dealers will replace the speedometer, free of charge. The recall began April 29, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-812.
Model years: 2019
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Suspension: control arm and 2 other components
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles…
Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began…
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Clutch assembly (power train)
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle…
Remedy: DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners…
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Caliper (service brakes)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.
Remedy: DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number…
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Tires: sidewall
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, 122SD and Business Class M2 trucks and Western Star 4700 and 4900 trucks, equipped with certain Bridgestone M854 tires with date codes 2418-2518, Bridgestone M860A tires with date code 2518, and Bridgestone M864 tires with date codes 2318-2418,…
Remedy: DTNA will notify owners, and dealers will inspect and replace the affected tires, as necessary, free of charge. The recall began October 8, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's…
Model years: 2019
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Diesel (engine and engine cooling)
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner Cascadia, Coronado and 122SD, and Western Star 4900 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes…
Remedy: Dealers will replace the affected nylon fuel line with a steel fuel line, free of charge. The recall began November 21, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at…
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Tie rod assembly (steering)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.
Remedy: DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number…
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Service brakes, air
Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2019 Western Star 4900 trucks built with Lowmax hoods and disc brakes. There may be insufficient clearance between the front brake hose and the hood resulting in the brake hose being chafed.
Remedy: DTNA will notify owners, and dealers will replace the front axle brake hose, free of charge. DTNA issued owners an interim notification on July 27, 2018. The recall began November 27, 2018. Owners may contact DTNA…
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Caliper (service brakes)
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may…
Remedy: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September…
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Electrical system: wiring
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
Remedy: DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The…
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Equipment
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the…
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or…
Model years: 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
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Brake lights (exterior lighting) and switch (exterior lighting)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer…
Model years: 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
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Tie rod assembly (steering) and steering
Daimler Trucks North America LLC (DTNA) is recalling certain 2016 Western Star 4900 and Freightliner Cascadia vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Remedy: DTNA will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will…
Model years: 2016
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Leaf spring assembly (suspension)
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Western Star 4900 trucks. The front axle weight capacity may exceed the spring capacity.
Remedy: DTNA will notify owners, and dealers will replace the front axle springs, free of charge. The recall began on October 16, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall…
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Fuel system, diesel
Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner 122SD trucks, Western Star 4900 and 6900 trucks, and Freightliner Custom Chassis XCM and XCP chassis equipped with Cummins ISX15 engines. The affected engines have a fuel pump whose drive gear may slip on its drive shaft, resulting in a loss of fuel pump…
Remedy: Cummins will send notices to the owners of the affected vehicles and Cummins dealers will replace the fuel pumps, free of charge. The recall began on September 11, 2017. Owners may contact Cummins customer service at…
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Service brakes, air
Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2018 Western Star 4900 trucks. The aluminum air tanks on these vehicles may have improper welds possibly resulting in a rapid loss of air pressure.
Remedy: DTNA will notify owners, and dealers will replace the aluminum air tanks with steel, triple compartment, air tanks, free of charge. The recall began on April 27, 2017. Owners may contact DTNA customer service at…
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Seat belts
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Western Star 4900 and 5700 trucks manufactured March 22, 2013, to September 23, 2016 and equipped with a Stratosphere sleeper cab. The seat belt mounting plate may have a drill hole that is too large.
Remedy: DTNA will notify owners, and dealers will reinforce the seat belt mounting plate, free of charge. An interim notice was mailed to owners on December 7 2016. The final remedy is now available. A second notice was mailed…
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Diesel (engine and engine cooling)
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2017 Freightliner Cascadia, 122SD, Western Star 4900SA and 4900FA, and FCCC XCM and XCP trucks manufactured from March 14, 2016, through May 18, 2016, equipped with a Cummins ISX12 or ISX15 engine using certain engine control modules (ECM). These ECM's may…
Remedy: Cummins will notify owners, and Cummins dealers will install a new ECM, and correct ECM calibrations, free of charge. The recall began on July 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712, or…
Model years: 2017
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Axle assembly (power train)
Daimler Trucks North America, Inc. (DTNA) is recalling certain model year 2015-2016 Freightliner 108SD, 114SD, Business Class M2, and Western Star 4900 vehicles manufactured September 26, 2014, to November 6, 2015, and equipped with certain drive axles manufactured by Marmon-Herrington. The affected axles have hex nuts on the flange…
Remedy: DTNA will notify owners, and dealers will inspect the hex nuts, tightening them as necessary, free of charge. The recall began on February 5, 2016. Owners may contact DTNA customer service at 1-800-745-8000, or…
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Electrical system: module and engine (engine and engine cooling)
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016 Freightliner Cascadia, Business Class M2, 108SD, 114SD, and 122SD, Western Star 4700 and 4900, Thomas Built Buses Saf-T-Liner C2, and Freightliner MT55 vehicles manufactured August 7, 2015, to August 26, 2015. The affected vehicles are equipped with certain…
Remedy: DTNA will notify owners, and dealers will replace the ECM free of charge. The recall began on October 22, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-690.
Model years: 2016
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Instrument cluster/panel (electrical system)
Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2015 Western Star 4700, 4800 and 4900 trucks manufactured November 15, 2014, to January 30, 2015. In the affected vehicles, the speedometer may not operate properly, possibly not displaying the vehicle's speed.
Remedy: DTNA will notify owners, and dealers will install a new speedometer, free of charge. The recall began on July 28, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-683.
Model years: 2015
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Service brakes, air
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015 Freightliner Cascadia, Business Class M2, 108SD, 114SD, 122SD, Coronado, Western Star 4700, and Western Star 4900 trucks manufactured October 6, 2014, to February 16, 2015, and equipped with Haldex Life Seal brake chambers. The affected vehicles may experience…
Remedy: DTNA will notify owners, and dealers will replace the brake chambers, free of charge. Owners were mailed interim notices at the end of May 2015. The recall began on September 25, 2015. Owners may contact DTNA customer…
Model years: 2015
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Equipment
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Western Star 4700, 4900, 5700, and 6900 trucks manufactured from July 23, 2013, through December 4, 2014, and equipped with certain Kidde disposable handheld fire extinguishers. These fire extinguishers may not fully discharge as designed when the lever is…
Remedy: DTNA will notify owners, and Kidde will provide a replacement extinguisher when contacted directly or affected owners may go to an authorized DTNA repair facility to order a replacement fire extinguisher, free of…
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Chamber (service brakes)
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015 Freightliner Business Class M2, 108SD, 114SD, 122SD, Coronado, Columbia Glider, Argosy Glider, Western Star 4700, and Western Star 4900 trucks manufactured September 17, 2014, to November 10, 2014 equipped with Haldex Life Seal brake chambers. The affected…
Remedy: DTNA will notify owners, and dealers will inspect and repair the diaphragm if necessary, free of charge. Owners were sent an interim notice on January 27, 2015. The recall began on September 25, 2015. Owners may…
Model years: 2015
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Antilock (service brakes)
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Western Star 4900 trucks manufactured June 24, 2013, to April 30, 2014. The affected vehicles were manufactured without Anti-lock Brake Systems. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard No. 121, "Air…
Remedy: DTNA will notify owners, and dealers will install an Anti-lock Brake System, free of charge. The recall began on October 28, 2014. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this…
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Seat belts
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014 Freightliner 108SD, 114SD, 122SD, Coronado, Argosy, Cascadia, Columbia, and M2 Business Class, and Western Star 4700, and 4900 vehicles manufactured August 5, 2013, through November 15, 2013, and equipped with IMMI-brand L9 seat belt buckles. When the button is…
Remedy: DTNA will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on May 22, 2014. Owners may contact Daimler at 1-800-385-4357. DTNA's number for this…
Model years: 2014
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Seat belts
Daimler Trucks North America (DTNA) is recalling certain model year 2014 Freightliner 108SD, 114SD, 122SD, Coronado, Argosy, Cascadia, M2 Business Class, and Western Star 4700, 4900, and 6900 vehicles manufactured August 5, 2013, through November 15, 2013; and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to…
Remedy: DTNA will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall is expected to begin by January 26, 2014. Owners may contact Daimler at 1-800-385-4357.…
Model years: 2014
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Anchorage (seat belts)
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage point.
Remedy: DTNA will notify owners, and dealers will reinforce the D-ring anchor points, free of charge. The recall began during january November 2014. Owners may contact DTNA at 1-800-547-0712. DTNA's recall number is FL-645.
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Suspension: front
Daimler trucks north america (dtna) is recalling certain model year 2013 freightliner, western star, freightliner custom chassis trucks, and thomas built buses manufactured from april 18, 2012, through may 11, 2012, and equipped with detroit axle-brand front axle knuckles. The front knuckles on these vehicles may have a machining error…
Remedy: Dtna will notify owners, and dealers will inspect and replace the affected components, free of charge. The safety recall began on august 10, 2012. Owners may contact daimler trucks north america toll free at…
Model years: 2013
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Cables (electrical system)
Daimler trucks north america (dtna) is recalling 12 my 2009 western star 4900 trucks built with dd15 engines. A new forward cab crossmember design reduced clearance for cab mounted battery disconnect switch power cables on standard cab height vehicles. During cab articulation, the new crossmember may pinch power cables against the cab.
Remedy: Dtna will notify owners, and dealers will remove the cables and reinstall them in a new safe location. Damaged cables will be replaced. Both will be done free of charge. The recall began on june 13, 2012. This recall…
Model years: 2009
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Diesel (engine and engine cooling)
Daimler trucks (dtna) is recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, dd13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. The pump to rail high pressure fuel line support system used on these engines is…
Remedy: Dtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. The safety recall began on april 27, 2012. Owners may…
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Diesel (engine and engine cooling)
Daimler trucks (dtna) is recalling certain model year 2011 and 2012 freightliner business class m2 and western star 4900 emergency vehicles manufactured from july 2, 2010, through december 13, 2011, equipped with a dd13 epa10 detroit diesel engine. The engine shutdown software normally provided to protect the engine and vehicle may not…
Remedy: Dtna will notify owners, and dealers will disable the engine shutdown software free of charge. The safety recall began on march 13, 2012. Owners may contact dtna at 1-800-547-0712.
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Axle assembly (power train)
Daimler trucks is recalling certain model year 2011 western star 4900 trucks, manufactured from december 14, 2010, through january 26, 2011, equipped with meritor axle assemblies. The weld that attaches a tower bracket to the housing in suspect assemblies may crack as a result of improper welding procedures.
Remedy: Daimler trucks dealers will inspect the axles for cracks and the welds will be repaired as necessary free of charge. The safety recall began on december 30, 2011. Owners may contact daimler trucks toll-free at…
Model years: 2011
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Fuel system, diesel
Daimler trucks is recalling certain model year 2004 through 2008 heavy trucks manufactured from july 11, 2003, through september 28, 2007, equipped with epa04 model mbe4000 engines built with plastic low pressure fuel lines and fuel filters mounted near the center of the engine on the left-hand side. The plastic low pressure fuel line…
Remedy: Daimler trucks will notify owners and the remedy will be performed by detroit diesel corporation authorized repair facilities. Vehicles will be inspected and the plastic low pressure fuel line will be replaced with a…
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Fuel pump (fuel system)
Daimler trucks is recalling certain model year 2009 through 2011 freightliner cascadia, century, columbia, coronado, m2, and western star 4900 heavy trucks manufactured from february 19, 2009, through july 9, 2010, equipped with specific dd13 and dd15 engines assembled with a bosch high pressure fuel pump element which may develop a…
Remedy: Daimler trucks will notify owners, and dealers will repair the vehicles, free of charge. This recall is an expansion of a previous recall (see recall campaign 10v-339). The safety recall began on may 18, 2011. Owners…
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Hoses, lines/piping, and fittings (service brakes)
Dtna is recalling certain model year 2011-2012 western star 4900 vehicles manufactured from april 1, 2010, through may 13, 2011, with standard cab height and a dd13 engine. The supply and delivery airlines for the foot valve may contact the air intake on the engine. Relative motion between the cab and the engine may allow the delivery…
Remedy: Dealers will inspect the air lines and reroute if necessary to provide additional clearance to the engine air intake. This service will be performed free of charge. The safety recall began on december 21, 2011. Owners…
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Automatic (service brakes)
Dtna is recalling certain model year 2011 freightliner cascadia, columbia glider kit, coronado, m2, and western star4900 heavy trucks manufactured from october 16, 2010, through march 9, 2011, equipped with gunite automatic slack adjusters manufactured from october 15, 2010, through january 31, 2011. Due to an incomplete "knitting" of…
Remedy: Dtna will notify owners and dealers will replace any affected slack adjusters free of charge. The safety recall began on july 5, 2011. Owners may contact dtna at 1-800-547-0712.
Model years: 2011
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Engine and engine cooling
Daimler trucks is recalling certain model year 2008-2010 western star 4900 trucks equipped with caterpillar c15 engines and manufactured from february 9, 2007, through february 20, 2009. Degradation of a combustion tube weld can cause radial heat impingement on the body which may burn through certain bodies used on c15 engines.
Remedy: Caterpillar is handling the owner notification and remedy for this campaign. Please see caterpillar's defect report 11e-006. Caterpillar will replace the single piece combustion tube with a thick wall combustion tube…
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Engine and engine cooling
Daimler trucks (dtna) is recalling certain model year 2006 through 2011 freightliner, cascadia, century, columbia fld, and m2, sterling 9500, and western star 4900 heavy trucks manufactured from march 20, 2006, through june 30, 2010, equipped with specific mbe4000 epa07 model engines. The intake air grid heater may short circuit and…
Remedy: Dtna will notify owners of the recall during march 2011. Another notification will be issued once the remedy is released. Dtna expects the remedy to be available by december 1, 2011. Repairs will be performed by dtna…
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Alternator/generator/regulator (electrical system)
Daimler trucks is recalling certain model year 2011 freightliner cascadia and conorado and western star 4900 heavy trucks manufactured from april 22, 2010, through january 28, 2011, equipped with an epa10 isx engine. The routing and securing of the alternator cables may allow the cable to contact or nearly contact an engine heat shield…
Remedy: Daimler trucks will notify owners and dealers will inspect the alternator cables for damage to the insulation. Cables with damage to the insulation will be replaced. The cable routing and securing will be modified to…
Model years: 2011
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Labels (equipment)
Daimler trucks is recalling certain model year 2011 freightliner coronado, columbia, fld military, business class m2, cascadia, century, and western star 4900 trucks manufactured from august 9, 2010, through october 27, 2010 for failing to comply with the requirements of federal motor vehicle safety standard no. 120, "tire selection and…
Remedy: Labels with missing information will be replaced with corrected labels. This service will be performed free of charge. The safety recall is expected to begin on or before january 15, 2011. Owners may contact daimler…
Model years: 2011
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Engine and engine cooling
Daimler trucks is recalling certain model year 2007 through 2011 freightliner, fccc, sterling, and western star heavy trucks manufactured from september 5, 2006, through june 30, 2010, equipped with specific mbe900 epa04 and epa07 model engines. The intake air grid heater may short circuit and fail due to excessive internal temperatures.
Remedy: Daimler trucks will notify owners and dealers will repair the buses free of charge. Repairs will be performed by detroit diesel corporation authorized repair facilities. The safety recall is expected to begin on or…
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Fuel pump (fuel system)
Daimler trucks is recalling certain model year 2009 through 2011 freightliner cascadia, century, columbia, coronado, m2, and western star 4900 heavy trucks manufactured from february 19, 2009 through july 9, 2010, equipped with specific dd13 and dd15 engines assembled with a bosch high pressure fuel pump element which may develop a…
Remedy: Daimler trucks will notify owners and dealers will repair the vehicles free of charge. The safety recall is expected to begin on or about march 28, 2011. Owners may contact daimler trucks toll-free at 1-800-547-0712.
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Engine and engine cooling
Daimler trucks has notified NHTSA of a defect in certain model year 2008 through 2010 freightliner columbia, fld, sterling 9500 and western star 4900 emergency vehicles. The engine may shut down unexpectedly when a diesel particulate filter over temperature condition is detected.
Remedy: The engine control logic will be reprogrammed to illuminate a malfunction indicator light without requesting engine shutdown. Repairs will be performed by detroit diesel. Please see daimler trucks defect report…
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Engine and engine cooling
Daimler trucks is recalling model year 2007-2010 freightliner, sterling and western star vehicles equipped with detroit diesel dd15 epa07 engines which were manufactured with grid heaters. Increased internal grid heater resistance caused by improperly tightened screws may melt the solder on the grid heater circuit board leading to a…
Remedy: The engine control logic will be reprogrammed free of charge by detroit diesel authorized repair facilities and direct warranty customers to provide cold weather starting without the need of a grid heater. The safety…
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Hoses, lines/piping, and fittings (fuel system)
Daimler trucks is recalling certain model year 2006 through 2010 heavy trucks manufactured between january 17, 2006 and march 31, 2009, equipped with epa07 model mbe4000 engines built with plastic low pressure fuel lines. The plastic lines may experience leaks due to fatigue cracks caused by stress and vibration combined with high…
Remedy: Daimler trucks will notify owners and the remedy will be performed by detroit diesel corporation authorized repair facilities and direct warranty customers. The safety recall began on may 7, 2010. Owners may contact…
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Fuel pump (fuel system)
Daimler trucks is recalling certain model year 2009 heavy trucks manufactured between may 5, 2008 and january 7, 2009, equipped dd15 engines and with bosch high pressure fuel pumps. The fasteners on these fuel pumps could be under-torqued allowing the "o" ring between the pump housing and the barrel to protrude and leak.
Remedy: Daimler trucks will notify owners and the remedy will be performed by detroit diesel corporation authorized repair facilities and direct warranty customers. The safety recall began on december 22, 2009. Owners may…
Model years: 2009
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Engine and engine cooling
Daimler trucks is recalling model year 2004-2010 trucks equipped with caterpillar c15 engine. The variable valve actuation oil line may rub against the p-clips retaining the oil line, causing an oil leak.
Remedy: Daimler trucks is working with caterpillar to remedy these vehicles. Please see caterpillar's defect report 09e-020. Caterpillar will inspect and repair the necessary components free of charge. The recall began on may…
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Cables (electrical system)
Daimler trucks is recalling 53 my 2009-2010 western star 4900 trucks built with dd15 engines. A new forward cab crossmember design reduced clearance for cab mounted battery disconnect switch power cables on standard cab height vehicles. During cab articulation the new crossmember may pinch power cables against the cab.
Remedy: Dealers will remove the cables and reinstall them in a new safe location. Damaged cables will be replaced. Both will be done free of charge. The recall is expected to begin on or before august 7, 2009. Owners may…
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Air (parking brake)
Daimler trucks is recalling 900 my 2008 freightliner argosy, argosy rhd, cascadia, columbia, century st, coronado, sterling acterra, l-line and western star 4900 trucks equipped with bendix mv-3 dash control valves. The molded valve body has an incorrect core pin in the injection mold causing the valve body to be oversized in the double…
Remedy: Dealers will inspect the mv-3 dash valve for the production date code. Valves in the affected production lots will be replaced free of charge. The recall began on october 9, 2008. Owners may contact daimler trucks at…
Model years: 2008
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Fuel system, diesel
Daimler trucks is recalling 62,000 my 2005-2007 freightliner business class, century class, columbia, coronado, fld, classic, sterling a-line, l-line, and western star 4900 trucks. A fractured fuel line could leak diesel fuel.
Remedy: High pressure fuel lines and transfer tubes will be inspected and replaced free of charged. The recall began on july 9, 2008. Owners may contact daimler trucks at 1-800-547-0712.
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Shaft sector (steering)
On certain trucks equipped with trw steering gears, models tas85 and rcs85, these steering gears contain potentially defective sector shafts with an incorrect gear tooth which may interfere with the rack-piston teeth, resulting in a stick or bind condition.
Remedy: Freightliner is working with trw to replace the defective steering gear (please see 07e101). The recall began on april 18, 2008. Owners may contact freightliner at 1-800-547-0712.
Model years: 2008
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Slack adjusters (service brakes)
On certain heavy duty trucks built with sisu fr2p-21, sisu fr2p-26, sisu fr3p-33, or sisu fr3p-48 rear axles, a counter-bore machined in both ends of the worm wheel opening of the slack adjuster housing reduces material thickness between the worm wheel opening and the worm shaft opening. Under normal service a crack may develop in this…
Remedy: Dealers will inspect the slack adjusters, and replace the adjuster if found defective. The recall began on july 31, 2008. Owners may contact freightliner at 1-800-547-0712.
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Fifth wheel assembly (trailer hitches)
On certain truck-tractors equipped with holland simplex se or se ii fifth wheels, the latch lever pivot bolt assembly may have been over-tightened which could distort the pivot bolt spacer sleeve. Corrosion or contaminates in the pivot may cause it to bind and prevent the fifth wheel jaw from latching securely around the trailer king pin.
Remedy: Dealers will replace the pivot bolt and sleeve with a hex head shoulder bolt and washer. The recall began on january 3, 2008. Owners may contact freightliner at 1-800-547-0712.
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Delivery (fuel system)
On certain trucks, a manufacturing error in the fuel-water separator preheater thermoswitch may prevent the fuel preheater from turning off if the ignition is left on. If the ignition switch is left on when fuel is added to the fuel- water separator at the factory or during a filter element change, a small flame may occur inside the…
Remedy: Dealers will inspect the fuel filter date code and thermoswitch lot code to determine if they contain the suspect component free of charge. The recall began on october 4, 2007. Owners may contact freightliner at…
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Suspension: rear
On certain trucks equipped with tuftrac rear suspensions, the center casting brackets may be out of specification. An out of square casting may have unacceptable stress in the bracket when it is installed and may cause it to crack in service.
Remedy: Dealers will inspect and castings that are out of specification will be replaced free of charge. The recall began on december 12, 2007. Owners may contact freightliner at 1-800-547-0712.
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Steering
Freightliner is recalling certain school bus chassis, heavy trucks, van chassis, rv motorhome chassis manufactured from january 5 to may 17, 2007, equipped with axle alliance company (aac) front axles. During the front axle assembly, the fasteners that attach the steering arm or tie rod arms to the spindle may be over or under tightened.
Remedy: Thomas built will notify owners, inspect the fasteners, and replace the steering arm if necessary. The recall began on december 21, 2007. Owners can contact freightliner at 1-800-547-0712.
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Engine and engine cooling
On certain trucks equipped with caterpillar diesel engines, the variable valve actuation oil line may wear against the sharp edge of the cylinder head if not positioned correctly.
Remedy: Caterpillar, in conjunction with freightliner, will be conducting the owner notification and remedy for this campaign free of charge. Owners may call caterpillar at 309-675-6496, or freightliner at 1-800-547-0712.
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Hoses, lines/piping, and fittings (fuel system)
On certain trucks fitted with optional in-cab batteries, the dual suction/return lines may contact the cab power harness resulting in chafing through.
Remedy: Dealers will reroute and secure the fuel lines. The recall began on january 26, 2006. Owners may contact freightliner at 1-800-547-0712.
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Hub (suspension)
On certain trucks equipped with truck hub units manufactured by skf exclusively for use on arvinmeritor's ff98x series non-drive steer axles, the hub unit bearings can wear prematurely.
Remedy: Dealers will replace both front hubs. Owner notification is expected to begin on or before september 20, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive…
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Electrical system: wiring
On certain trucks, a capacitor in the power line control (plc) filter could overheat and/or ignite when subjected to reverse polarity electrical spikes.
Remedy: Dealers will disconnect and secure the plc filter ground wire. Owner notification began september 20, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the…
Model years: 2001
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Cables (electrical system)
On certain trucks equipped with caterpillar 3406e and c-15 engines, interference between the positive battery cable and stud mounting electronic control module (ECM) to the engine exists. Chafing can wear through the battery cable insulation to allow contact between the battery cable and the stud.
Remedy: Dealers will inspect the vehicles and the battery cables will be replaced and/or re-routed as necessary. Owner notification began april 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon…
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Suspension
Vehicle description: heavy duty trucks equipped with chalmers 1000 and 800 series suspension kits. These suspension kits may have insufficient penetration of the weld attaching the torque rod eye to the torque rod tube.
Remedy: Dealers will replace all chalmers fixed torque rods on these vehicles. Owner notification began march 14, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive…
Model years: 2000
Other Western Star models
- 47006 complaints
- 49644 complaints
- 57004 complaints
- 47X3 complaints
- 4900EX3 complaints
- Constellation3 complaints
- Conventional3 complaints
- Western Star3 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.