NHTSA Recall 19V792000: Visibility: rear window
Daimler Trucks North America LLC reported this safety recall to NHTSA on , covering an estimated 2,725 vehicles. It affects 2 models including the Western Star 4900.
| NHTSA campaign | 19V792000 |
|---|---|
| Manufacturer campaign | FL-836 |
| Component | VISIBILITY › DEFROSTER/DEFOGGER/HVAC SYSTEM › REAR WINDOW |
| Report received | November 4, 2019 |
| Owner notification | September 21, 2020 |
| Initiated by | Manufacturer |
Defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Safety risk
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 19V792000
| Make and model | Model years |
|---|---|
| Western Star 4900 | 2016, 2017, 2018, 2019, 2020 |
| Western Star 5700 | 2016, 2017, 2018, 2019, 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.