Prevost H3-45 Recalls & Complaints by Model Year
NHTSA lists 73 safety recalls and 2 owner complaints across 38 model years of the Prevost H3-45 (1989–2026). The most-complained-about year is 1998.
Pick your Prevost H3-45 model year
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- 2026
What Prevost H3-45 owners complain about
Across all model years, owners have filed 2 complaints with NHTSA. The 1998 model year has the most, with 1.
All Prevost H3-45 recalls (73)
Every NHTSA safety campaign that lists a Prevost H3-45, most recent first, with the model years each one covers.
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Exterior (visibility)
Prevost Car (US) Inc. (Prevost) is recalling certain 2026 H3-45 and H3-45 VIP vehicles equipped with aftermarket exterior driver side mirrors. The mirror exhibits excessive play and may detach.
Remedy: Prevost will inspect and replace the mirror as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed by March 10, 2026. Owners will receive another notice once remedy…
Model years: 2026
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Seat belts and critical fasteners (seats)
Prevost Car (US) Inc. (Prevost) is recalling certain 2025 X3-45 and 2025-2026 H3-45 coach buses. The fasteners securing the passenger seat back or the seat belt may be loose.
Remedy: Prevost will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed September 2, 2025. Owner may contact Prevost's customer service at 1-866-870-2046. Prevost's number…
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Escape/egress/exit (structure)
Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and…
Remedy: Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046.…
Model years: 2025
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Wheelchair lift/ramp (equipment adaptive/mobility)
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become…
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is…
Model years: 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2022, 2023, 2024
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Pre-heater (fuel system) and equipment
Prevost Car (US) Inc. (Prevost) is recalling certain 2010 H3-45 VIP, 2024 H3-45 and X3-45 vehicles. The coolant heaters may generate excessive exhaust gas and overheat.
Remedy: Vehicle owners are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary.…
Model years: 2024
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Column (steering) Do not drive
Prevost Car (US) Inc. (Prevost) is recalling certain 2023 H3-45 and 2022-2023 H3-45 VIP vehicles. The steering column joints may fail, causing a loss of steering control.
Remedy: Owners are advised not to drive their vehicle until the repair has been performed. Prevost will replace the steering column joints, free of charge. Owner notification letters were mailed March 19, 2024. Owners may…
Model years: 2023
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Cables (electrical system)
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and H3-45 VIP vehicles. The grommet that protects the battery cables passing through a metallic panel was improperly installed, allowing the cables to chafe on the edges of the panel and potentially short circuit.
Remedy: Prevost will inspect and reinstall the grommet, if necessary, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for…
Model years: 2024
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Wheelchair lift/ramp (equipment adaptive/mobility)
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Remedy: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Model years: 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
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Automatic emergency braking (forward collision avoidance) and bumpers (structure)
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and 2022-2024 H3-45 VIP motorcoaches equipped with Prevost Driver Assist. The radar sensor may be obstructed by an incorrect front bumper trim panel, causing the driver assist system to not function properly.
Remedy: Prevost will inspect and replace the front bumper panel as necessary, free of charge. Owner notification letters were mailed January 23, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's…
Model years: 2024
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Electrical system
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
Remedy: Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer…
Model years: 2024
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Turn signal (exterior lighting)
Prevost Car (US) Inc. (Prevost) is recalling certain 2023-2024 H3-45 and 2022-2024 H3-45 VIP vehicles. The right front turn signal light may fail when the turn signal or hazard warning lights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps,…
Remedy: Prevost will install enhanced headlight wiring that includes additional resistors, free of charge. Owner notification letters were mailed August 30, 2023. Owners may contact Prevost customer service at 1-866-870-2046.…
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Hazard flashing warning lights (exterior lighting)
Prevost Car (US) Inc. (Prevost Car) is recalling certain 2022-2023 H3-45 VIP and 2023 H3-45 vehicles. When activating the hazard warning lights, the turn signal lights may not flash simultaneously if the ignition is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108,…
Remedy: Prevost will update the hazard warning lights software, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this…
Model years: 2023
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Latching/release system (structure)
Prevost Car (US) Inc. (Prevost) is recalling one 2023 H3-45 vehicle. The emergency exit window may require excessive force to open. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Remedy: Prevost will inspect and adjust the emergency exit window, if necessary, free of charge. The owner notification letter was mailed April 14, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's…
Model years: 2023
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Equipment: sensors
Prevost Car (US) Inc. (Prevost) is recalling certain 2018-2023 H3-45 motor coaches and H3-45 VIP motorhomes, and 2019 H3-41 motor coaches. The Automatic Fire Suppression System (AFSS) optical fire sensor positioned in the engine compartment's lower region may corrode and malfunction. In this event, the AFSS may give a false warning to…
Remedy: Prevost will inspect the vehicles, install spacers between the optical fire sensor and bracket, and replace the optical fire sensor, if necessary, free of charge. Owner notification letters were mailed September 8,…
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Belts and associated pulleys (engine and engine cooling) and alternator/generator/regulator (electrical system)
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Remedy: Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Model years: 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
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Driveshaft (power train)
Prevost Cars, Inc. (Prevost) is recalling certain 2020 Prevost X3-45 VIP, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coach buses. The driveshaft clamp bolts may not be properly tightened.
Remedy: Prevost has notified owners, and will replace and properly tighten the driveshaft clamp bolts, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.…
Model years: 2020
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Instrument cluster/panel (electrical system)
Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As…
Remedy: Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019.…
Model years: 2020
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Engine
Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
Remedy: Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.
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Equipment
Prevost Cars, Inc is recalling certain 2015-2018 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 passenger coaches and motorhomes equipped with specific fire suppression systems. The actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire…
Remedy: Prevost Cars will notify owners, and the fire suppression system manufacturer will inspect the systems, replacing them as necessary, free of charge. The recall began April 15, 2019. Owners may contact Prevost customer…
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Equipment
Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as…
Remedy: Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at…
Model years: 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
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Tank assembly (fuel system)
Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall…
Remedy: Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number…
Model years: 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
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Trailer hitches
Prevost Cars, Inc. (Prevost) is recalling certain 2014-2017 H3-45, H3-45 VIP, X3-45, X3-45 VIP, and X3-45 VIP Entertainer motor coaches equipped with 10,000lb-capacity trailer hitch receivers. The trailer hitch mounting fasteners may loosen.
Remedy: Prevost will notify owners, and dealers will replace the trailer hitch mounting hardware, free of charge. The recall began on June 30, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's…
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Windshield wiper/washer (visibility)
Prevost Cars, Inc. (Prevost) is recalling certain 2016-2017 H3-45 motor coaches. The affected vehicles have wiper arms that can crack where they mount to the wiper motor causing the wiper arms to bend or detach from the vehicle.
Remedy: Prevost will notify owners, and dealers will inspect the vehicles and replace the windshield wiper mounts, as necessary, free of charge. The recall began on May 22, 2017. Owners may contact Prevost customer service at…
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Idler and attachment (steering)
Prevost Cars, Inc. (Prevost) is recalling certain 2017 H3-45 and X3-45 motor coaches. These vehicles have steering arm levers that were incorrectly forged, possibly resulting in the steering arm levers cracking and failing.
Remedy: Prevost will notify owners, and dealers will replace the steering arm lever, free of charge. The recall began on March 20, 2017. Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this…
Model years: 2017
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Fuel system, diesel and hoses/lines/piping/fittings (engine and engine cooling)
Prevost Cars, Inc. (Prevost) is recalling certain model year 2012-2016 H3-41 and H3-45, 2011-2016 H3-VIP, 2011-2016 X3-45 Coach vehicles, 2012-2016 X3-VIP vehicles, and 2011-2013 XL2 Entertainer vehicles. The coolant line on the affected vehicles may be missing a positioning clip, allowing the coolant line to rub against the braided…
Remedy: Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary. The fuel and coolant lines will be properly secured. These repairs will be performed free of charge. The…
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Suspension: front
Prevost Cars, Inc. (Prevost) is recalling certain model year 2016 X3-45 VIP, H3-45 VIP, and H3-45 coaches manufactured June 17, 2015 to August 14, 2015. Studs that attach the independent front suspension to the vehicle frame may fail and allow a front wheel to turn unexpectedly.
Remedy: Prevost will notify owners, and dealers will replace the affected studs, free of charge. The recall began on November 24, 2015. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this…
Model years: 2016
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Electrical system: wiring
Prevost Cars, Inc. (Prevost) is recalling certain model year 2010-2014 X3-45, XLII-45, H3-41, and H3-45 coaches manufactured November 30, 2009, to August 12, 2014. In the affected vehicles, the wires for the Automatic Fire Suppression System (AFSS) Linear Thermal Detector (LTD) may be damaged by temperatures in the engine compartment.
Remedy: Prevost will notify owners, and dealers will relocate the AFSS LTD wiring, free of charge. The recall began on July 17, 2015. Owners may contact Prevost customer service at 1-800-463-7738. Prevost's number for this…
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Suspension: front
Prevost Cars, Inc. (Prevost) is recalling certain model year 2015 X3-45, and H3-45 coaches manufactured October 1, 2014, to April 30, 2015. Bolts in the front suspensions of the affected coaches may fail due to a problem with the bolt manufacturing process.
Remedy: Prevost will notify owners, and dealers will replace the affected bolts, free of charge. The recall began on July 16, 2015. Owners may contact Prevost customer service at 1-800-463-7738. Prevost's number for this…
Model years: 2015
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Fuel system, diesel
Prevost Cars, Inc. (Prevost) is recalling certain model year 2007-2012 XLII, X3-45, H3-41, H3-45, and H3-45 VIP vehicles manufactured July 5, 2007, to May 11, 2012. The affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.
Remedy: Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary, and will properly secure the fuel line and coolant line, free of charge. The recall began on March 26, 2015.…
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Equipment
Prevost Cars, Inc. (Prevost) is recalling certain model year 2014-2015 Prevost XLII-45, X3-45, X3-45 VIP, H3-41, H3-45, and H3-45 VIP motorcoaches manufactured July 23, 2013, to November 28, 2014, and equipped with certain Kidde plastic valve disposable handheld fire extinguishers. These fire extinguishers may not fully discharge as…
Remedy: Prevost will notify owners, and dealers will inspect and replace the fire extinguisher if necessary, free of charge. The recall began March 27, 2015. Owners may contact Prevost customer service at 1-877-773-8678.…
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Seat belts
Prevost Cars, Inc. (Prevost) is recalling certain model year 2010-2013 X3-45 and 2010-2014 H3-45 coaches manufactured May 1, 2010, through November 7, 2013, and equipped with Amaya Seats with a seat base that can be raised to accommodate wheel chairs. When the seat bases are raised and lowered they may rub against the seat belt and…
Remedy: Prevost will notify owners, and dealers will inspect and replace any damaged seat belts, and change the attachment point at the seat to remove the risk of damage to the seat belt, free of charge. The recall began on…
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Cables (electrical system)
Prevost Cars, Inc. (Prevost) is recalling certain model year 2013-2014 H3-45 VIP coaches and model year 2014 H3-45 and H3-41 coaches manufactured with KALAS-brand battery cables. In the affected vehicles, the insulation at the crimped terminal ends may not have been stripped back on the power cable to the engine electronic control unit.
Remedy: Prevost will notify owners, and dealers will inspect and replace the battery cables, as necessary, free of charge. The recall began on April 23, 2014. Owners may contact Prevost at 1-877-773-8678. Prevost's number…
Model years: 2014
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Motor (visibility)
Prevost Cars, Inc. (Prevost) is recalling certain model year 2012-2013 X3-45 VIP motorhomes, H3 VIP motorhomes and XLII-45 Entertainers and model year 2012-2014 model year X3-45, H3-41, H3-45 coaches manufactured June 6, 2011, through May 17, 2013, equipped with JAKO windshield wiper motors, model SWF403195. In the affected vehicles,…
Remedy: Prevost will notify owners, and dealers will inspect the vehicles and any affected windshield wiper motor will be replaced, free of charge. The recall began on February 26, 2014. Owners may contact Prevost at…
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Seat belts
Prevost Cars, Inc. (Prevost) is recalling certain model year 2014 H3-45 coaches manufactured August 29, 2013, through November 19, 2013 and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to…
Remedy: Prevost will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on January 22, 2014. Owners may contact Prevost at 1-877-773-8678. This is Prevost…
Model years: 2014
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Accelerator pedal (vehicle speed control)
Prevost is recalling certain model year 2009-2010 H3-45 and model year 2009 H3-41, X3-45, XLII Converted Coach Shells and XLII-45 Entertainer Converted coach and model year 2008 H3-VIP coach shells. The mechanical springs used to return the accelerator pedal to idle after the driver lifts their foot off the pedal may break.
Remedy: Prevost will notify owners, and dealers will replace the affected accelerator pedals, free of charge. The recall began on December 17, 2013. Owners may contact Prevost at 1-418-883-2888. Prevost's recall number is…
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Labels (equipment)
Prevost Cars, Inc. (Prevost) is recalling certain model year 2013 X3-45, 2012-2014 H3-45, 2008 H3-45 VIP, 2005 XL2, and 2006-2011 XL2-45 Entertainer buses equipped with super single tires. The cold inflation pressure shown on the certification plate is higher than the specification for the super single tires installed on the rear axle,…
Remedy: Prevost will notify owners, and dealers will replace the certification plate, free of charge. The recallbegan on November 22, 2013. Owners may contact Prevost at 1-418-883-2888. Prevost's recall number is SR13-61.
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Power train: control module (tcm/pcm/tecm)
Prevost is recalling one model year 2013 H3-45 coach bus manufactured November 14, 2011, through July 3, 2012. In the affected bus, the transmission has the wrong software and may not lock to prevent movement while the wheelchair lift door is open. Thus, this bus fails to conform to the requirements of Federal Motor Vehicle Safety…
Remedy: Prevost has notified the owner, and the transmission is being reprogrammed, free of charge. Owners may contact Prevost at 1-418-883-2888 x 6558. Prevost's campaign recall number is SR13-25.
Model years: 2013
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Connection (steering)
Prevost is recalling certain model year 1993 thru 2013 model H3-40, H3-41, H3-45, and H3-45 VIP Prevost coaches manufactured from December 1993 through February 12, 2013. Under certain conditions, the drag link collar position combined with an over torque of the collar retaining bolt may create a contact with the pitman arm.
Remedy: Prevost will notify owners, and dealers will inspect the vehicles and replace any affected drag link, free of charge. The recall began on April 18, 2013. Owners may contact Prevost at 1-418-883-2888.
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Accelerator pedal (vehicle speed control)
Prevost is recalling certain model year 2008-2013 X3-45, H3-41 and H3-45 coaches, model year 2011-2013 H3-45 VIP coaches, model year 2012-2013 X3-45 VIP coaches, and model year 2009-2013 XLII-45 Entertainer coaches manufactured from May 16, 2007, through March 14, 2013 and equipped with Volvo engines. Certain conditions may cause the…
Remedy: Prevost will notify owners and dealers will remedy will the affected coaches, free of charge. The recall began on May 2, 2013. Owners may contact Prevost at 1-418-831-2046.
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Exterior lighting
Prevost is recalling certain model year 2013 X3-45, H3-45, and XLII-45 Entertainer coach buses and coach bus shells manufactured September 25, 2012, through January 9, 2013, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The…
Remedy: Prevost will notify owners, and dealers will add side reflectors, free of charge. The recall began on February 5, 2013. Owners may contact Prevost at 1-418-883-2888 x 6558.
Model years: 2013
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Equipment
Prevost is recalling certain model year 2008-2010 h3-45, model year 2009-2010 x3-45, and model year 2009 mth xlii-45e vehicles, all equipped with volvo d13 engines and an automatic fire detection and suppression system (afss) . The afss linear thermal detector may come in contact or rub against brackets or clamps.
Remedy: Prevost will notify owners and dealers will inspect and secure the linear thermal detector, free of charge. The safety recall began in july 2012. Owners may contact prevost car inc., service department toll-free at…
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Accelerator pedal (vehicle speed control)
Prevost is recalling certain model year 2007-2011 h3-45 and model year 2009-2011 x3-45 coaches equipped with volvo d13 engines. The accelerator pedal throttle position sensor may be inoperative due to a permanent idle signal.
Remedy: Prevost will notify owners, and dealers will replace the accelerator pedal throttle sensor, free of charge. The safety recall began on july 13, 2012. Owners may contact prevost at 1-418-883-2888.
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Equipment
Superior coach is recalling certain recreational vehicles equipped with 1200 series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response…
Remedy: Superior coach is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049…
Model years: 2004
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Tank assembly (fuel system)
Prevost is recalling certain model year 2010 h3-45, model year 2011 vip-45 and x3-45 motor coaches manufactured from october 2010 through february 2011. The welding on the fuel tank supports is insufficient and could leading to the metal supports contacting the ground.
Remedy: Dealers will inspect and add redesigned support breaks free of charge. The safety recall began on april 14, 2011. Owners may contact prevost at 418-883-2888
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Equipment adaptive/mobility
Prevost has notified NHTSA of a defect in certain model year 2008-2010 motor coaches fitted with ricon public use lifts. The restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. Ricon has discovered, however, that it is possible for the…
Remedy: Prevost coach is working with ricon and prevost will be handling the remedy for this campaign through safety recall (sr10-19). Prevost will provide customers with a warning decal and a dvd-based training aid. The…
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Tie rod assembly (steering)
Prevost is recalling 47 my 2009 x3-45 and my 2010 h3-41, and h3-45 coaches equipped with dana i-beam axle front suspension. The dimension of the steering drag link tie rod end does not meet the manufacturer's requirements.
Remedy: Dealers will inspect the drag link tie rod end and replace the part free of charge. The recall began on june 30, 2009. Owners may contact prevost at 1-418-883-2888.
Model years: 2010
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Seats
Prevost is recalling 81 my 2008-2009 x3-45, h3-41, and h3-45 motor coaches. During production the wrong grade 5 bolts were used to install the pedestal of the passenger seat. There is a possibility that the bolts would break at installation or during the normal use of the vehicle.
Remedy: Dealers will replace the bolts with the correct specified bolts free of charge. The recall began on november 18, 2008. Owners may contact prevost at 1-418-831-5432.
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Structure
Prevost is recalling 189 my 2008-2009 xlii-45, xlii-45e, x3-45 motor homes and h3-41, h3-45, and vip motor coaches. Due to improper installation of the escape hatch retaining bolts, these bolts can break.
Remedy: Prevost will provide parts and installation instructions to the owners of the affected vehicles. The recall began on october 21, 2008. Owners may contact prevost at 1-418-883-3391.
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Equipment
On certain motor coaches equipped with zf/arens astronic shift selectors, a cell phone placed in the proximity of the shifter touch pad could cause the display to change from 'r' (reverse) to 'd' (drive) should the phone receive a call.
Remedy: Prevost will mail stickers and installation instructions to their owners and will also arrange to have the transmission software upgraded. The recall began on february 13, 2008. Owners may contact prevost at…
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Parking brake
On certain motor coaches equipped with bendix sr-7 spring brake modulating valves, the internal rubber check valve may leak causing a delay in the application of the spring brakes to park the vehicle after the operator pulls the dash valve button.
Remedy: Prevost is working with bendix to repair these vehicles (please see 07e037). Bendix will install a check valve repair kit for the affected sr-7 spring brake modulating valve free of charge. The recall began on…
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Air (parking brake)
On certain motor coaches equipped with bendix sr-7 brake valves, the check valve inside the valve cavity may not properly set, causing internal air leakage. If the check valve does not properly seat, the resulting leakage can cause a delay in the application of the spring brakes to park the vehicle after the operator pulls the dash…
Remedy: Dealers will inspect the valves and replace it free of charge. The recall began on october 5, 2006. Owners may contact prevost at 418-831-2046.
Model years: 2006
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Motor (visibility)
On certain multiplex motor coaches, the wiper motor thermal protection is stopping the motor when the wipers are functioning for a long time in second speed.
Remedy: Dealers will install a new wiper harness and a new multiplex program will be downloaded in all coaches. The recall began on november 23, 2005. Owners may contact prevost at 1-418-831-2046.
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Water heater (equipment)
On certain buses built on prevost chassis and equipped with vehicle systems' aqua-hot and hydro-hot water heaters, which use webasto burner tubes, the burner tubes do not meet specifications and could fail prematurely.
Remedy: Vehicle systems is conducting the owner notification and remedy for this campaign. Owners may contact vehicle systems at 1-800-685-4298 or american carriage at 1-800-631-0951.
Model years: 2003
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Hose, piping, and connections (steering)
On certain motor coaches and motor homes, the power steering hose can rub in the engine compartment and in the spare tire compartment which will cause a power steering hose break down.
Remedy: Dealers will inspect the hoses and replace them if there is evidence of wear free of charge. The recall began on march 30, 2005. Owners may contact prevost at 418-831-5432.
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Suspension
On certain motor coaches and motor homes, cracks were found in the material used to make suspension radius rod pins.
Remedy: Dealers will inspect all parts and, if necessary, replace the rod pins. The recall is expected to begin during september 2004. Customers may also contact prevost at 1-418-831-5432.
Model years: 2004
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Column (steering)
On certain motor coaches and motor homes, the steering columns may be missing the lower bolt and nut. A replacement bolt and nut was installed to correct this situation on the production line. If a replacement bolt has been used and not tightened properly, the column may come out of the input shaft when the steering column adjustment…
Remedy: Dealers will verify the size of the bolt and nut and replace them if needed. Owner notification began april 4, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not…
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Accelerator pedal (vehicle speed control)
On certain coaches and bus shells equipped with electronic throttle control/accelerator pedals supplied by williams controls industries, the weld attaching the clevis to the plate has insufficient penetration and could allow the clevis to separate from the plate.
Remedy: Dealers will replace these pedals. Owner notification began december 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a…
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12v/24v/48v battery (electrical system)
Vehicle description: transit buses equipped with vanner 60 series battery equalizers. The equalizer could fail to operate properly and cause malfunction of the battery charging system.
Remedy: Prevost will notify owners to inspect their buses for certain equalizers by the date code. The affected equalizers will be replaced. Owner notification began november 29, 2000. Owners who take their vehicles to an…
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Suspension
Vehicle description: transit coaches. The reinforcement brackets were not welded on the tag axle.
Remedy: Dealers will weld the brackets on the tab axle.
Model years: 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001
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Cooling system (engine and engine cooling)
Vehicle description: transit coaches. Some coolant heaters may have been provided without a combustion chamber (burner tube). A flame will be noticed exiting the exhaust pipe at the bottom of the unit.
Remedy: Dealers will inspect the coolant heater for a combustion chamber. If a chamber is missing, one will be added.
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Steering wheel/handle bar (steering)
Vehicle description: transit buses and bus shells. Some vehicles are fitting with a steering column adjustment plate.
Remedy: Dealers will inspect the vehicles for an adjustment plate and will replace the adjustment plate if necessary.
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Glass, side/rear (visibility)
Vehicle description: transit coaches. If a front collision should happen, the emergency exit window would unlock if the window stops strike the locking levers and break them, due to a relative displacement between these parts.
Remedy: Dealers will cut the top of the stop.
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Hoses, lines/piping, and fittings (service brakes)
Vehicle description: transit buses and bus shells. Some brake line hoses may have been manufactured using heater hose material instead of brake line hose material. Heater hoses are not appropriate for use as brake lines because the operating pressure of the braking system is much higher than that of the heating system.
Remedy: Dealers will replace the heater hoses with correct brake line hoses.
Model years: 1999
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Suspension: front
Vehicle description: transit buses. The bolts fixing the radius rod locking tab plates were not lubricated before being tightened.
Remedy: Dealers will inspect the bolts, lubricating them, installing a new locking tab plate, and retightening the bolts.
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Cables (electrical system)
Vehicle description: transit coaches. The alternator and battery cables were not properly installed.
Remedy: Dealers will inspect, remove and re-install the alternator and battery cables.
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Suspension: front
Vehicle description: transit buses with drive axle equipped with drum brakes only. The design of the differential cross-member reinforcement can crack under certain applications.
Remedy: Dealers will install two other reinforcements to solidify the cross-member assembly.
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Windshield (visibility)
Vehicle description: transit buses. The emergency exit windows have been built without the locking mechanism of the upper hinge.
Remedy: Dealers will install stopper blocks so the windows can not be opened to a 90 degree angle.
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Frame and members (structure)
Vehicle description: transit buses. The rear suspension forward radius rod support needs reinforcement and the radius rod retaining bolts could become loose.
Remedy: Dealers will add additional reinforcement plates and check the bolts for tightness, and, if necessary, retighten these bolts.
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Labels (equipment)
The vehicle identification number (VIN) is not in compliance with part 565, "vehicle identification number - content requirements."
Remedy: Prevost will supply a "corrected" certification of origin for these vehicles.
Model years: 1997
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Seats
Vehicle description: buses equipped with isringhausen seats in the driver position. Two welds located on the back rest adjustment side of the seat frame did not meet the manufacturer's specifications.
Remedy: Isringhausen is conducting the owner notification and remedy campaign for this recall. Dealers will inspect these seats and replace the seat frame assembly.
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12v/24v/48v battery (electrical system)
The ground studs in the engine and battery compartments do not offer adequate electrical conductivity.
Remedy: Dealers will inspect the ground studs and replace them to ensure that the electrical system operates within the required specifications.
Model years: 1997
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Ignition (electrical system)
The positive wire connected to post #1 on the starter solenoid could contact the ground wire on the solenoid (post #2) and create a short circuit.
Remedy: Dealers will inspect and replace the cables changing the cable position.
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Conventional (parking brake)
The parking brake button can be hit accidently allowing the parking brake to release.
Remedy: Dealers will install a protector over the parking brake button in order to prevent accidental release of the parking brakes.
Other Prevost models
- XLII-40MTH3 complaints
- LE Mirage XL 22 complaints
- H3-401 complaints
- H3-45VIP1 complaints
- H3451 complaints
- LE Mirage1 complaints
- LE Mirage XL-451 complaints
- Xlii1 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.