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NHTSA Recall 25V243000: Escape/egress/exit (structure)

Prevost Car (US) Inc. reported this safety recall to NHTSA on , covering an estimated 15 vehicles. It affects 2 models including the Prevost H3-45.

15
vehicles potentially affected
2
models affected
2025
owners notified (August 28)
NHTSA campaign25V243000
Manufacturer campaignSR25-10
ComponentSTRUCTURE › EMERGENCY › ESCAPE/EGRESS/EXIT
Report receivedApril 14, 2025
Owner notificationAugust 28, 2025
Initiated byManufacturer

Defect

Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Safety risk

Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.

Remedy

Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Vehicles covered by recall 25V243000

Make and modelModel years
Prevost H3-452025
Prevost X3-452025

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.