NHTSA Recall 24V523000: Wheelchair lift/ramp (equipment adaptive/mobility)
Prevost Car (US) Inc. reported this safety recall to NHTSA on , covering an estimated 2,653 vehicles. It affects 5 models including the Prevost H3-41.
| NHTSA campaign | 24V523000 |
|---|---|
| Manufacturer campaign | SR24-26 |
| Component | EQUIPMENT ADAPTIVE/MOBILITY › WHEELCHAIR LIFT/RAMP |
| Report received | July 9, 2024 |
| Owner notification | April 25, 2025 |
| Initiated by | Manufacturer |
Defect
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Safety risk
An unstable wheelchair increases the risk of injury to lift occupants.
Remedy
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 24V523000
| Make and model | Model years |
|---|---|
| Prevost H3-41 | 2006, 2007, 2014, 2018 |
| Prevost H3-45 | 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2022, 2023, 2024 |
| Prevost H3-45 Vip | 2019 |
| Prevost X3-45 | 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| Prevost X3-45 Commuter | 2017, 2018, 2019, 2021, 2022, 2023 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.