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NHTSA Recall 19V777000: Instrument cluster/panel (electrical system)

Prevost Cars, Inc. reported this safety recall to NHTSA on , covering an estimated 110 vehicles. It affects 2 models including the Prevost H3-45.

110
vehicles potentially affected
2
models affected
2019
owners notified (November 28)
NHTSA campaign19V777000
Manufacturer campaignSR19-42
ComponentELECTRICAL SYSTEM › INSTRUMENT CLUSTER/PANEL
Report receivedOctober 29, 2019
Owner notificationNovember 28, 2019
Initiated byManufacturer

Defect

Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Safety risk

During night time vehicle operation, highest level of dash brightness may reduce the driver's visibility, increasing the risk of a crash.

Remedy

Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-42.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 19V777000

Make and modelModel years
Prevost H3-452020
Prevost X3-452020

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.