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Kia Soul EV Recalls & Complaints by Model Year

NHTSA lists 5 safety recalls and 39 owner complaints across 6 model years of the Kia Soul EV (2014–2019). The most-complained-about year is 2017.

5
safety recalls, all years
39
owner complaints, all years
2015
year with most recalls
2017
year with most complaints

Pick your Kia Soul EV model year

Model yearRecallsComplaints
2019 Kia Soul EV33
2018 Kia Soul EV33
2017 Kia Soul EV318
2016 Kia Soul EV47
2015 Kia Soul EV46
2014 Kia Soul EV12

What Kia Soul EV owners complain about

Across all model years, owners have filed 39 complaints with NHTSA. The 2017 model year has the most, with 18.

All Kia Soul EV recalls (5)

Every NHTSA safety campaign that lists a Kia Soul EV, most recent first, with the model years each one covers.

  1. Gear position indication (prndl) (power train) and software (electrical system)

    NHTSA 23V724000 Reported 6,262 vehicles potentially affected Kia America, Inc.

    Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

    Remedy: Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this…

    Model years: 2015, 2016, 2017, 2018, 2019

  2. Traction battery (electrical system)

    NHTSA 23V218000 Reported 2,689 vehicles potentially affected Kia America, Inc.

    Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.

    Remedy: Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if…

    Model years: 2015, 2016, 2017, 2018, 2019

  3. Air bags

    NHTSA 22V031000 Reported 410,619 vehicles potentially affected Kia Motors America

    Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

    Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia…

    Model years: 2017, 2018, 2019

  4. Software (electrical system) and gear position indication (prndl) (power train)

    NHTSA 20V389000 Reported 3,714 vehicles potentially affected Kia Motors America

    Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever…

    Remedy: Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this…

    Model years: 2015, 2016

  5. Steering

    NHTSA 17V608000 Reported 342,381 vehicles potentially affected Kia Motors America

    Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

    Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer…

    Model years: 2014, 2015, 2016

Other Kia models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.