NHTSA Recall 20V389000: Software (electrical system) and gear position indication (prndl) (power train)
Kia Motors America reported this safety recall to NHTSA on , covering an estimated 3,714 vehicles. It affects 2015–2016 Kia Soul EV.
| NHTSA campaign | 20V389000 |
|---|---|
| Manufacturer campaign | SC191 |
| Components | ELECTRICAL SYSTEM › SOFTWARE; POWER TRAIN › AUTOMATIC TRANSMISSION › GEAR POSITION INDICATION (PRNDL) |
| Report received | July 2, 2020 |
| Owner notification | August 7, 2020 |
| Initiated by | Manufacturer |
Defect
Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.
Safety risk
Unintended vehicle movement can increase the risk of a crash.
Remedy
Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V389000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.