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NHTSA Recall 23V218000: Traction battery (electrical system)

Kia America, Inc. reported this safety recall to NHTSA on , covering an estimated 2,689 vehicles. It affects 2015–2019 Kia Soul EV.

2,689
vehicles potentially affected
1
model affected
2023
owners notified (August 18)
NHTSA campaign23V218000
Manufacturer campaignSC267
ComponentELECTRICAL SYSTEM › PROPULSION SYSTEM › TRACTION BATTERY
Report receivedMarch 29, 2023
Owner notificationAugust 18, 2023
Initiated byManufacturer

Defect

Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.

Safety risk

A battery electrical short-circuit increases the risk of a fire.

Remedy

Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by recall 23V218000

Make and modelModel years
Kia Soul EV2015, 2016, 2017, 2018, 2019

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.