NHTSA Recall 23V724000: Gear position indication (prndl) (power train) and software (electrical system)
Kia America, Inc. reported this safety recall to NHTSA on , covering an estimated 6,262 vehicles. It affects 2015–2019 Kia Soul EV.
| NHTSA campaign | 23V724000 |
|---|---|
| Manufacturer campaign | SC287 |
| Components | POWER TRAIN › AUTOMATIC TRANSMISSION › GEAR POSITION INDICATION (PRNDL); ELECTRICAL SYSTEM › SOFTWARE |
| Report received | October 26, 2023 |
| Owner notification | December 21, 2023 |
| Initiated by | NHTSA Office of Defects Investigation |
Defect
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Safety risk
Unintended vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 23V724000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.