Kia Sorento Recalls & Complaints by Model Year
NHTSA lists 40 safety recalls and 10,183 owner complaints across 24 model years of the Kia Sorento (2003–2026). The most-complained-about year is 2011.
Pick your Kia Sorento model year
| Model year | Recalls | Complaints |
|---|---|---|
| 2026 Kia Sorento | 2 | 5 |
| 2025 Kia Sorento | 3 | 75 |
| 2024 Kia Sorento | 2 | 42 |
| 2023 Kia Sorento | 3 | 122 |
| 2022 Kia Sorento | 6 | 190 |
| 2021 Kia Sorento | 4 | 250 |
| 2020 Kia Sorento | 1 | 136 |
| 2019 Kia Sorento | 2 | 428 |
| 2018 Kia Sorento | 3 | 255 |
| 2017 Kia Sorento | 4 | 804 |
| 2016 Kia Sorento | 8 | 1,254 |
| 2015 Kia Sorento | 3 | 751 |
| 2014 Kia Sorento | 6 | 988 |
| 2013 Kia Sorento | 5 | 981 |
| 2012 Kia Sorento | 5 | 880 |
| 2011 Kia Sorento | 7 | 1,519 |
| 2010 Kia Sorento | 1 | 3 |
| 2009 Kia Sorento | 2 | 55 |
| 2008 Kia Sorento | 3 | 217 |
| 2007 Kia Sorento | 4 | 154 |
| 2006 Kia Sorento | 1 | 242 |
| 2005 Kia Sorento | 0 | 307 |
| 2004 Kia Sorento | 0 | 220 |
| 2003 Kia Sorento | 1 | 305 |
What Kia Sorento owners complain about
Across all model years, owners have filed 10,183 complaints with NHTSA. The 2011 model year has the most, with 1,519.
All Kia Sorento recalls (40)
Every NHTSA safety campaign that lists a Kia Sorento, most recent first, with the model years each one covers.
-
Instrument cluster/panel (electrical system)
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with…
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at…
-
Temporary/emergency spare tire (tires)
Kia Motors America (Kia) is recalling certain 2025 Telluride and 2026 Sorento vehicles. The vehicles are equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Remedy: Dealers will replace the spare wheel and tire assembly, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall…
Model years: 2026
-
Fan/motor (visibility) and fuses and circuit breakers (electrical system)
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Remedy: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this…
-
Critical fasteners (engine and engine cooling)
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Remedy: Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this…
Model years: 2025
-
Software (electrical system) and 2 other components
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
-
Electrical system: wiring
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Remedy: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's…
Model years: 2024
-
Engine
Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.
Remedy: Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service…
Model years: 2011
-
Service brakes, hydraulic: control unit/module Park outside
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which…
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk,…
-
Camera (back over prevention)
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear…
Remedy: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may…
Model years: 2019
-
Camera (back over prevention)
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor…
Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's…
-
Labels (equipment)
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at…
Model years: 2023
-
Automatic transmission (power train)
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Remedy: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed…
-
Trailer hitches Park outside
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow…
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge.…
-
Column shift (power train)
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Remedy: Dealers will inspect and replace the automatic transmission shift lever assembly components, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Kia customer service…
Model years: 2016
-
Temporary/emergency spare tire (tires)
Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Remedy: Dealers will inspect and replace the spare tire, as necessary, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this…
Model years: 2022
-
Pipes, hoses, and fittings (engine and engine cooling) and turbo/supercharger (engine and engine cooling)
Kia Motor America (Kia) is recalling certain 2022 Sorento vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Remedy: Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is…
Model years: 2022
-
Hoses, lines/piping, and fittings (fuel system)
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Remedy: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for…
Model years: 2021
-
Service brakes, hydraulic: control unit/module Park outside
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Remedy: Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if…
-
Engine
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Remedy: Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In…
-
Service brakes, hydraulic: control unit/module Park outside
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Remedy: Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until…
-
Electrical system and service brakes, hydraulic: control unit/module
Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June…
-
Engine and hoses, lines/piping, and fittings (fuel system)
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump…
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for…
-
Electric power assist system (steering) and column (steering)
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
Remedy: Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.
Model years: 2018
-
Air bags: side/window
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Remedy: Kia will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall began on December 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's…
Model years: 2018
-
Engine (engine and engine cooling)
Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail.
Remedy: Kia will notify owners, and dealers will inspect the crankshaft, and, as necessary, replace the engine sub assembly, free of charge. The recall began November 6, 2017. Owners may contact Kia customer service at…
Model years: 2017
-
Engine (engine and engine cooling)
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542.…
-
Trailer hitches and electrical system
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow…
Remedy: Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall…
-
Seats
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
Remedy: Kia will notify owners, and dealers will inspect the welds and replace the driver seatback frame, as necessary, free of charge. The recall began on December 9, 2016. Owners may contact Kia customer service at…
Model years: 2016
-
Suspension: rear
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
Remedy: Kia will notify owners, and dealers will inspect the welds at the rear suspension cross-member, replacing the rear cross-member assembly, as necessary, free of charge. The recall began July 27, 2016. Owners may contact…
Model years: 2016
-
Automatic transmission (power train)
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of…
Remedy: Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for…
-
Buckle assembly (seat belts)
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Remedy: Kia will notify owners, and dealers will replace the front passenger seat belt buckle cover, free of charge. The recall began on August 18, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number…
Model years: 2016
-
Accelerator pedal (vehicle speed control)
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
Remedy: Kia will notify owners, and dealers will replace the accelerator assembly, free of charge. The recall began on February 19, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall…
Model years: 2016
-
Axle shaft (power train)
Kia Motors Corp. is recalling certain model year 2014 front wheel drive Sorento vehicles manufactured January 7, 2013, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
Remedy: Kia will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 9, 2013. Owners may contact Kia at 1-800-333-4542 . Kia's recall number is SC099.
Model years: 2014
-
Switch (exterior lighting)
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year…
Remedy: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at…
-
Air bags: sensor/control module-inactive
KIA is recalling certain model year 2007-2008 sorento passenger cars manufactured from june 15, 2006 through november 27, 2007. The front passenger air bag may be turned off when an adult is in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults…
Remedy: KIA will update the programming in the sorento ocs control module at no charge. The recall remedy is currently available under service campaign sc076. Owners may contact KIA customer service at 1-800-333-4542.
-
Driveshaft (power train)
KIA is recalling certain model year 2011 sorento 2wd vehicles equipped with automatic transmissions and 2.4l engines manufactured from the start of production through may 22, 2010. The intermediate shaft may suffer from noise and excessive wear due to a misalignment of the intermediate shaft with the right side output gear. Continuing…
Remedy: Dealers will replace the right side output gear and intermediate shaft free of charge. The safety recall is expected to begin during may 2011. Owners may contact KIA at 1-800-333-4542.
Model years: 2011
-
Caliper (service brakes)
KIA is recalling certain model year 2011 sorento vehicles manufactured from september 14, 2010, through october 4, 2010. Some of the rear brake calipers may not have been properly machined.
Remedy: Dealers will inspect the rear calipers and replace it if necessary free of charge. The safety recall began on december 10, 2010. Owners may contact KIA consumer assistance center at 1-800-333-4542.
Model years: 2011
-
Electrical system: wiring
KIA is recalling certain model year 2010 soul and model year 2011 sorento vehicles manufactured from september 7, 2009 through july 30, 2010. A limited number of wiring harnesses supplied by jci and used for the lighting in the KIA soul vehicle's advanced lighting speakers, located in the front door trim panels, and the KIA sorento…
Remedy: Dealers will replace the wiring harnesses for the lights in the KIA soul vehicle's advanced lighting speakers, and the wiring harness for the KIA sorento vehicle's interior accent illumination. This service will be…
Model years: 2011
-
Switch (exterior lighting)
Huyndai-KIA is recalling 139,844 my 2006-2007- sedona, sportage, sorento and my rondo and amanti vehicles. The stop lamp switch in the affected vehicles may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause the brake lights to remain illuminated…
Remedy: Dealers will replace the stop lamp switch free of charge. The recall began on june 17, 2009. Owners may contact KIA's consumer assistance center at 1-800-333-4542.
-
Hoses, lines/piping, and fittings (fuel system)
Certain sport utility vehicles may experience a fuel leak from fuel tubes near the fuel tank due to an interference fit with the vehicle floor panel.
Remedy: Dealers will replace a section of the fuel line. The recall began on october 10, 2005. Owners may contact KIA at 1-800-333-4542.
Model years: 2003
Other Kia models
- Optima7,512 complaints
- Soul5,553 complaints
- Sportage4,699 complaints
- Forte2,553 complaints
- Sedona2,410 complaints
- Telluride2,026 complaints
- Sephia1,705 complaints
- Rio1,291 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.