2020 Chevrolet Silverado 3500 Recalls, Complaints & Specs
8 safety recalls list the 2020 Chevrolet Silverado 3500, and owners have filed 42 complaints with NHTSA. Check your own VIN below.
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8 safety recalls for the 2020 Chevrolet Silverado 3500
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Software (power train) and valves/valve body (power train)
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or…
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Valves/valve body (power train) and software (power train)
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a…
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Latch (latches/locks/linkages)
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.…
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Critical fasteners (seat belts) and seat belts
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating…
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021.…
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Inflator (air bags)
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could…
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service…
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Latch (latches/locks/linkages) and hood (structure)
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on…
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020.…
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Latch (latches/locks/linkages)
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at…
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Pretensioner (seat belts)
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly…
Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC…
42 owner complaints filed with NHTSA
Owners of the 2020 Chevrolet Silverado 3500 have filed 42 complaints with NHTSA; 1 describe a crash and 1 describe a fire. The average mileage at failure in those reports is 45,137 miles. Complaints peaked in 2025 with 13 filed that year.
Most-reported components
What owners are reporting
“Transmission will not shift into high gears throws engine code”
Owner complaint to NHTSA, August 22, 2026 · Unknown or other
“VIN: [XXX] Make/Model/Year: 2020 Chevrolet Silverado 3500HD, Duramax L5P, Allison 10L1000 Recall: N242454440 / N242454441 (NHTSA 24V797) Description: Vehicle had N242454440 completed May 2026 (TCM sof”
Owner complaint to NHTSA, August 17, 2026 · Power train
Fuel economy and specs
EPA ratings for the 2020 Chevrolet Silverado (Silverado 2WD, Silverado 4WD, Silverado 4WD TrailBoss, Silverado Cab Chassis 2WD, …). Ranges cover every tested configuration.
| Combined | 15–27 mpg |
|---|---|
| City / Highway | 14–23 / 16–33 |
| Fuel | Diesel, Gasoline or E85, Premium, Regular |
| EPA class | Special Purpose Vehicle 2WD, Special Purpose Vehicle 4WD, Standard Pickup Trucks 2WD, Standard Pickup Trucks 4WD |
| Engine | 4/6/8 cyl, 2.7/3/4.3/5.3/6.2 L |
| Transmission | Automatic 10-spd; Automatic 6-spd; Automatic 8-spd |
Compare Chevrolet Silverado 3500 model years
Recall and complaint counts for every Chevrolet Silverado 3500 model year in NHTSA's database.
Checking a specific 2020 Chevrolet Silverado 3500
How do I know if my 2020 Chevrolet Silverado 3500 has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 8 campaigns currently list the 2020 Chevrolet Silverado 3500; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Chevrolet dealer with your VIN and the NHTSA campaign number (for example 19V814000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Chevrolet models
- Malibu19,364 complaints
- Silverado 150018,029 complaints
- Impala10,434 complaints
- Tahoe10,032 complaints
- Equinox9,161 complaints
- Silverado8,799 complaints
- Blazer8,192 complaints
- Suburban8,164 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.