NHTSA Recall 24V797000: Valves/valve body (power train) and software (power train)
General Motors, LLC reported this safety recall to NHTSA on , covering an estimated 463,295 vehicles. It affects 12 models including the Cadillac Escalade.
| NHTSA campaign | 24V797000 |
|---|---|
| Manufacturer campaign | N242454440 |
| Components | POWER TRAIN › AUTOMATIC TRANSMISSION › FLUID/LUBRICANT › VALVES/VALVE BODY; POWER TRAIN › AUTOMATIC TRANSMISSION › CONTROL MODULE › SOFTWARE |
| Report received | October 24, 2024 |
| Owner notification | December 12, 2024 |
| Initiated by | Manufacturer |
Defect
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Safety risk
Rear wheel lock-up can increase the risk of a crash.
Remedy
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Vehicles covered by recall 24V797000
| Make and model | Model years |
|---|---|
| Cadillac Escalade | 2021 |
| Cadillac Escalade ESV | 2021 |
| Chevrolet Silverado 1500 | 2020, 2021, 2022 |
| Chevrolet Silverado 2500 | 2020, 2021, 2022 |
| Chevrolet Silverado 3500 | 2020, 2021, 2022 |
| Chevrolet Suburban | 2021 |
| Chevrolet Tahoe | 2021 |
| GMC Sierra 1500 | 2020, 2021, 2022 |
| GMC Sierra 2500 | 2020, 2021, 2022 |
| GMC Sierra 3500 | 2020, 2021, 2022 |
| GMC Yukon | 2021 |
| GMC Yukon XL | 2021 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.