Chevrolet Impala Recalls & Complaints by Model Year
NHTSA lists 57 safety recalls and 10,434 owner complaints across 49 model years of the Chevrolet Impala (1958–2020). The most-complained-about year is 2004.
Pick your Chevrolet Impala model year
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What Chevrolet Impala owners complain about
Across all model years, owners have filed 10,434 complaints with NHTSA. The 2004 model year has the most, with 1,073.
All Chevrolet Impala recalls (57)
Every NHTSA safety campaign that lists a Chevrolet Impala, most recent first, with the model years each one covers.
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Caliper (service brakes)
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to…
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at…
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Occupant classification (air bags) and electrical system: wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer…
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Manifold/header/muffler/tail pipe (engine and engine cooling) and engine (engine and engine cooling)
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the…
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are…
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Air bags
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger…
Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015.…
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Engine (engine and engine cooling)
General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23,…
Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April…
Model years: 2004
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Parking brake
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements…
Remedy: GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at…
Model years: 2014
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Parking brake
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the…
Remedy: GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at…
Model years: 2014
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Electrical system
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be…
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006…
Model years: 2014
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Parking brake
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing…
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac…
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Air bags: sensor/control module-inactive
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or…
Model years: 2014
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Structure
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant…
Remedy: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect,…
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Electric power assist system (steering)
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
Remedy: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on…
Model years: 2014
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Ignition (electrical system)
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling…
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this…
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Steering
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick),…
Model years: 2014
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Ignition (electrical system)
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse,…
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact…
Model years: 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
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Automatic transmission (power train)
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As…
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors…
Model years: 2014
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Brake lights (exterior lighting) and electrical system
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In…
Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
Model years: 2014
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Suspension: lower arm
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
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Hose, piping, and connections (steering)
GM is recalling certain model year 2012 chevrolet impala vehicles manufactured from april 19, 2011, through july 29, 2011. The upper power steering hose may have been misrouted so that it can come in close proximity to and/or contact the catalytic converter. With the engine on, heat from the catalytic converter may melt the power…
Remedy: GM dealers will inspect to ensure that the upper power steering hose is routed correctly and make the necessary repairs free of charge. The safety recall began on september 5, 2011. Owners may contact chevrolet at…
Model years: 2012
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Anchorage (seat belts)
GM is recalling certain model year 2009-2010 chevrolet impalas for failing to comply with the requirements of federal motor vehicle safety standard no. 210, "seat belt assembly anchorages." the front safety belt webbing may not have been properly secured to the lap belt anchor pretensioner mounted to the side of the seat nearest the door.
Remedy: Dealers will inspect both front safety belts for proper installation of the anchors to the pretensioners and, if necessary, reinstall the anchors. This service will be performed free of charge. The safety recall began…
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Engine and engine cooling
General motors is recalling 1,497,516 my 1997-2003 buick regal, my 1998-2003 chevrolet lumina, monte carlo and impala, my 1998-1999 oldsmobile intrigue, my 1997-2003 pontiac grand prix vehicles equipped with a 3.8l v6 naturally aspirated engine. Some of these vehicles have a condition in which drops of engine oil may be deposited on the…
Remedy: Dealers will replace the engines front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engines plastic cover and plastic oil-fill-tube extension, free of charge. The…
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Air bags: frontal
GM is recalling 79 my 2009 chevrolet impala vehicles. Some of these vehicles have a passenger-side front air bag inflator that could fracture at an inflator tube during a deployment.
Remedy: Dealers will install a new passenger-side front air bag. The recall began on october 10, 2008. Owners may contact chevrolet at 1-800-630-2438 or through their website at <a href=ht…
Model years: 2009
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Storage (fuel system)
On certain vehicles, the fuel tank is missing the adhesive layer that bonds the barrier layer to the outer shell of the fuel tank.
Remedy: Dealers will inspect the serial number on the fuel tank and replace the fuel tank if necessary. The recall began on november 13, 2006. Owners may contact buick at 1-866-608-8080, chevrolet at 1-800-630-2438, or pontiac…
Model years: 2007
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Service brakes, hydraulic
Certain passenger vehicles were produced with lower than specified torque on both front brake caliper to steering knuckle attachment bolts. With improper torque, the clamp load at the joint may not be adequate to prevent movement between the caliper bracket and knuckle.
Remedy: Dealers are to tighten both bolts to the specified torque. Owner notification began on june 28, 2004. Owners should contact chevrolet 1-800-630-2438 or pontiac 1-800-620-7668.
Model years: 2004
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Delivery (fuel system)
On certain passenger vehicles equipped with 3800 v6 (l36) engines and certain delphi fuel pressure regulators, the regulators have a much higher than usual rate of fuel leaks. A leak can allow fuel to enter the intake manifold through a vacuum line. If the engine does not start when cranked, the fuel from the leaking regulator and a…
Remedy: Dealers will install new fuel pressure regulators with improved diaphragms. The recall will be conducted in phased mailings. Phase 1 began on june 30, 2004, and phase 2 began on september 30, 2004. Owners should…
Model years: 2000
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Inflator module (air bags)
On certain MINI vans, passenger and sport utility vehicles, some of these vehicles have a driver's side air bag that may not deploy as designed. In addition, the air bag inflator could rupture.
Remedy: Dealers will inspect, and if necessary, install a new driver's air bag. Owner notification began on march 11, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not…
Model years: 2003
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Air bags: frontal
Certain passenger, MINI vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
Remedy: Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began august 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon…
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Hoses, lines/piping, and fittings (fuel system)
Vehicle description: passenger vehicles equipped with a 3.4l engine and non-antilock braking system (ABS). These vehicles fail to comply with requirements of FMVSS no. 301, "fuel system integrity." a fuel return line can become severed in a frontal collision, resulting in fuel spillage.
Remedy: Dealers will install a brake master cylinder bracket that will maintain positioning of the fuel line in a frontal crash. Owner notification began june 29, 2001. Owners who take their vehicles to an authorized dealer on…
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Air bags: side/window
Vehicle description: passenger vehicles. Some of these vehicles exhibit a condition in which the driver side impact air bag inflator separates from the air bag module during deployment.
Remedy: Dealers will replace the side impact air bag module.
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Air bags
Vehicle description: passenger vehicles. The air bag sensing and diagnostic modules (sdm) could experience a memory error resulting in the air bags not deploying in a crash situation.
Remedy: Dealers will replace the sensing and diagnostic module.
Model years: 2001
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Seat belts
Vehicle description: passenger vehicles, light duty trucks, sport utility vehicles, and MINI vans equipped with trw seat belt buckle assemblies. The buckle base of these seat belt assemblies were not properly heat treated and therefore do not pass the load bearing requirement of federal motor vehicle safety standard no. 209, "seat belt…
Remedy: Dealers will inspect the vehicle's safety belt buckle assembly date codes and, if necessary, will replace any safety belt buckle assembly.
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Cables (vehicle speed control)
Accelerator pump lever retaining pin may loosen after repeated heavy accelerator pedal applications. This could cause the throttle to become stuck in the open position.
Remedy: Dealer will install a special cotter pin, to retain the accelerator pump pin, and a spring clip thrust washer on the accelerator pump link.
Model years: 1980, 1981, 1982, 1983
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Fuel injection system (fuel system)
Under certain vehicle operating conditions, the governor weight retainer in the injection pump may fail. The throttle valve could stick, preventing return to idle and shut down of the engine by the driver.
Remedy: Dealer will replace the governor weight assembly in the injection pump at no cost to owner.
Model years: 1982
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Hoses, lines/piping, and fittings (service brakes)
The involved vehicles may have insufficient clearance between the front brake pipe and the engine oil pan. This condition could cause the brake pipe to contact the left hand front edge of the oil pan, resulting in wear and, eventually, damage to the brake pipe. This could lead to a loss of brake fluid and subsequent loss of brakes.
Remedy: Dealer will replace the brake pipe, if necessary, free of charge.
Model years: 1980
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Labels (equipment)
Vehicles may not conform to federal motor vehicle safety standard no. 110, "tire selection and rims". The tire rim size was omitted on the existing label.
Remedy: The owner has the option of affixing the correct information label him/herself or having the dealer do it at no charge to owner.
Model years: 1980
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Pedals and linkages (service brakes)
The involved vehicles may have been assembled with a brake pedal support bracket which was designed for use in diesel engine vehicles. The incorrect bracket may cause the service brakes to remain partially applied, resulting in brake overheating and reduced braking effectiveness.
Remedy: Dealer will inspect vehicles and, if necessary, replace the pedal support bracket at no charge to owner.
Model years: 1981
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Anchorage (seat belts)
The heads may break off the front outboard seat belt anchor bolts during normal vehicle operation even under no load conditions. This is due to the combination of bolts used, high installation torque and arrangement of the body anchorage.
Remedy: Dealer will replace all original equipment front outboard seat belt anchor bolts on the affected vehicles at no cost to owner.
Model years: 1979
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Latch (latches/locks/linkages)
A child could open the rear side compartment door and enter this compartment. The child could become entrapped if the door were to close, as it cannot be unlatched from the inside.
Remedy: Dealer will replace the original compartment door latch, which can be latched without a key, with a new assembly that requires a key to latch as well as lock the door.
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Switch (exterior lighting)
On the involved vehicles the brake stoplight and cruise control switch which is operated by the brake pedal may have been assembled with an incorrect lubricant on the actuating plunger. This can cause the rear brake stoplights to become inoperative and the cruise control, if activated, to stay electrically engaged.
Remedy: Dealer will inspect and, if necessary, replace the brake stoplight and cruise control switch at no cost to owner.
Model years: 1979
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Recliner (seats)
The involved vehicles do not conform to federal motor vehicle safety standard no. 207, "anchorage of seats", in that the front seat adjuster assemblies have lock bars which may not remain engaged when test procedure forces are applied to the seat.
Remedy: Dealer will install an additional lock bar return spring without charge to owner.
Model years: 1978
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Lugs/nuts/bolts/studs (wheels)
The rear wheel mounting bolts on the affected vehicles, are brittle and therefore may fracture. This brittleness is due to improper heat treatment during manufacture. If the bolts break, the tire and wheel assembly may separate from the vehicle.
Remedy: Dealer will inspect and, if necessary, will replace defective bolts on all axles and the ten rear axle wheel mounting bolts, free of charge.
Model years: 1978
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Switch (exterior lighting)
Model years: 1977
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Steering wheel/handle bar (steering)
Model years: 1977
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Differential proportional valve (service brakes)
Model years: 1976
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Vacuum (service brakes)
Model years: 1973, 1974
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Suspension: upper arm
Model years: 1974
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Hoses, lines/piping, and fittings (service brakes)
Model years: 1974
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Underbody shields (structure)
The possibility exists that driving on unpaved road surfaces, particularly roads which are heavily graveled and which are extremely wavy or filled with chuckholes, at speeds which cause the car to pitch excessively, the front crossmember may scoop up loose stones or gravel and could be thrown into the engine compartment. It is possible…
Remedy: Inspect and install shield on affected vehicles.
Model years: 1971, 1972
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Seats
Model years: 1972
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Engine (engine and engine cooling)
There is a possibility that a separated motor mount may allow the engine to lift, which may affect the throttle linkage, momentarily increasing throttle, possibly to full throttle.
Remedy: Inspect engine mounts and install restraints which will limit engine lift and eliminate possible secondary effects to the throttle linkage due to engine mount separation.
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Tread/belt (tires)
Model years: 1971
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Accessory scissor/screw/bottle jack/lift (equipment) and integrated jack/leveler/stabilizer (equipment)
Model years: 1971
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Vehicle speed control
Model years: 1971
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Underbody shields (structure)
Model years: 1969
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Manifold/header/muffler/tail pipe (engine and engine cooling)
Exhaust emissions (carbon monoxide) may enter the interior of the vehicle when the exhaust pipe is substantially out the design position, deteriorated from use, or when an opening in the body develops near the exhaust outlet and, at the same time, a negative air pressure occurs in the vehicle interior.
Remedy: Reseal nearby body joints and replace the draw plug in the body which was used to remove surplus bonderizing solution during manufacture.
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Tires
Model years: 1969
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Idler and attachment (steering)
Model years: 1965
Other Chevrolet models
- Malibu19,364 complaints
- Silverado 150018,029 complaints
- Tahoe10,032 complaints
- Equinox9,161 complaints
- Silverado8,799 complaints
- Blazer8,192 complaints
- Suburban8,164 complaints
- Cobalt7,681 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.