NHTSA Recall 19V918000: Sun/moon roof assembly (visibility)
Mercedes-Benz USA, LLC. reported this safety recall to NHTSA on , covering an estimated 747,928 vehicles. It affects 24 models including the Mercedes-Benz AMG C32.
| NHTSA campaign | 19V918000 |
|---|---|
| Manufacturer campaign | 2020040011 |
| Component | VISIBILITY › SUN/MOON ROOF ASSEMBLY |
| Report received | December 20, 2019 |
| Owner notification | July 10, 2020 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Safety risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 19V918000
| Make and model | Model years |
|---|---|
| Mercedes-Benz AMG C32 | 2002, 2003, 2004 |
| Mercedes-Benz AMG C55 | 2005, 2006 |
| Mercedes-Benz AMG CLK55 | 2003, 2004 |
| Mercedes-Benz AMG CLS55 | 2006 |
| Mercedes-Benz AMG CLS63 | 2007, 2008, 2009, 2010, 2011 |
| Mercedes-Benz AMG E55 | 2003, 2004, 2005, 2006 |
| Mercedes-Benz AMG E63 | 2007, 2008, 2009 |
| Mercedes-Benz C230 | 2003, 2004, 2005, 2006, 2007 |
| Mercedes-Benz C240 | 2001, 2002, 2003, 2004, 2005 |
| Mercedes-Benz C280 | 2006, 2007 |
| Mercedes-Benz C320 | 2001, 2002, 2003, 2004, 2005 |
| Mercedes-Benz C350 | 2006, 2007 |
| Mercedes-Benz CLK320 | 2003, 2004, 2005 |
| Mercedes-Benz CLK350 | 2006, 2007, 2008, 2009 |
| Mercedes-Benz CLK500 | 2003, 2004, 2005, 2006 |
| Mercedes-Benz CLK55 | 2005 |
| Mercedes-Benz CLK550 | 2007, 2008, 2009 |
| Mercedes-Benz CLS500 | 2006 |
| Mercedes-Benz CLS550 | 2007, 2008, 2009, 2010, 2011 |
| Mercedes-Benz E320 | 2003, 2004, 2005, 2006, 2007, 2008, 2009 |
| Mercedes-Benz E350 | 2006, 2007, 2008, 2009 |
| Mercedes-Benz E450 | 2006 |
| Mercedes-Benz E500 | 2003, 2004, 2005, 2006 |
| Mercedes-Benz E550 | 2007, 2008, 2009 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.