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2009 Mercedes-Benz E350 Recalls, Complaints & Specs

4 safety recalls list the 2009 Mercedes-Benz E350, and owners have filed 64 complaints with NHTSA. Check your own VIN below.

4
safety recalls
64
owner complaints to NHTSA
2 / 4
complaints citing a crash / fire

4 safety recalls for the 2009 Mercedes-Benz E350

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Sun/moon roof assembly (visibility)

    NHTSA 24V874000 Reported 33,456 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

    Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an…

  2. Sun/moon roof assembly (visibility)

    NHTSA 22V954000 Reported 131,653 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

    Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands…

  3. Sun/moon roof assembly (visibility)

    NHTSA 19V918000 Reported 747,928 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

    Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at…

  4. Suspension: rear

    NHTSA 12V264000 Reported 3,613 vehicles potentially affected MERCEDES-BENZ USA, LLC.

    Mercedes-benz is recalling certain model year 2007-2009 e350 4matic wagon vehicles manufactured from july 1, 2006, through april 30, 2009. A connecting rod for the load leveling rear suspension system may fail.

    Remedy: Mercedes-benz will notify owners, and dealers will replace all the connecting rods, free of charge. The safety recall began on september 7, 2012. Owners may contact mercedes-benz at 1-800-367-6372.

64 owner complaints filed with NHTSA

Owners of the 2009 Mercedes-Benz E350 have filed 64 complaints with NHTSA; 2 describe a crash and 4 describe a fire. Reports cite 5 injuries and 0 deaths. The average mileage at failure in those reports is 80,782 miles. Complaints peaked in 2020 with 10 filed that year.

Most-reported components

What owners are reporting

“Odometer Fraud. The contact purchased a 2009 Mercedes-Benz E350. The sale was a private sale. The contact's friend, a dealer, requested a Carfax report, which indicated that mileage was last reported”

Owner complaint to NHTSA, January 12, 2026 · Electrical system

“The contact owns a 2009 Mercedes-Benz E350. The contact stated while driving 30 MPH, the contact felt heat coming from the rear of the front driver seat and noticed smoke coming from the rear of the s”

Owner complaint to NHTSA, November 10, 2022 · Seats

Compare Mercedes-Benz E350 model years

Recall and complaint counts for every Mercedes-Benz E350 model year in NHTSA's database.

Model yearRecallsComplaints
2003 Mercedes-Benz E35007
2004 Mercedes-Benz E350010
2005 Mercedes-Benz E350015
2006 Mercedes-Benz E3504399
2007 Mercedes-Benz E3505349
2008 Mercedes-Benz E3504173
2009 Mercedes-Benz E350464
2010 Mercedes-Benz E3504184
2011 Mercedes-Benz E3505223
2012 Mercedes-Benz E3507217
2013 Mercedes-Benz E3506162
2014 Mercedes-Benz E3508278
2015 Mercedes-Benz E350631
2016 Mercedes-Benz E350551
2017 Mercedes-Benz E35007

Checking a specific 2009 Mercedes-Benz E350

How do I know if my 2009 Mercedes-Benz E350 has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 4 campaigns currently list the 2009 Mercedes-Benz E350; your car may already have been repaired under some of them.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 12V264000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Mercedes-Benz models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.