2011 Mercedes-Benz CLS550 Recalls, Complaints & Specs
3 safety recalls list the 2011 Mercedes-Benz CLS550, and owners have filed 4 complaints with NHTSA. Check your own VIN below.
3 safety recalls for the 2011 Mercedes-Benz CLS550
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Sun/moon roof assembly (visibility)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an…
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Sun/moon roof assembly (visibility)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands…
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Sun/moon roof assembly (visibility)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at…
4 owner complaints filed with NHTSA
Owners of the 2011 Mercedes-Benz CLS550 have filed 4 complaints with NHTSA. The average mileage at failure in those reports is 34,185 miles. Complaints peaked in 2015 with 2 filed that year.
Most-reported components
What owners are reporting
“Sitting @ red light not moving and both head rests deployed. Hadn't hit any pot holes nor was my vehicle jarred in any way. Had to pay $165 for dealer to reset them as it was not under warranty....upd”
Owner complaint to NHTSA, July 2, 2015 · Seats
“I smell gas fumes in and around the vehicle. I am worry because the smell is very strong were the baby car seat is, he is inhaling all that fumed.”
Owner complaint to NHTSA, January 6, 2015 · Fuel/propulsion system
Compare Mercedes-Benz CLS550 model years
Recall and complaint counts for every Mercedes-Benz CLS550 model year in NHTSA's database.
Checking a specific 2011 Mercedes-Benz CLS550
How do I know if my 2011 Mercedes-Benz CLS550 has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 3 campaigns currently list the 2011 Mercedes-Benz CLS550; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 19V918000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Mercedes-Benz models
- C3003,469 complaints
- E3502,170 complaints
- E3201,164 complaints
- ML350952 complaints
- GLK350904 complaints
- ML320742 complaints
- C250726 complaints
- C230657 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.