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2004 Mercedes-Benz E320 Recalls, Complaints & Specs

2 safety recalls list the 2004 Mercedes-Benz E320, and owners have filed 203 complaints with NHTSA. Check your own VIN below.

2
safety recalls
203
owner complaints to NHTSA
6 / 1
complaints citing a crash / fire

2 safety recalls for the 2004 Mercedes-Benz E320

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Sun/moon roof assembly (visibility)

    NHTSA 24V874000 Reported 33,456 vehicles potentially affected Mercedes-Benz USA, LLC

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

    Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an…

  2. Sun/moon roof assembly (visibility)

    NHTSA 19V918000 Reported 747,928 vehicles potentially affected Mercedes-Benz USA, LLC.

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

    Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at…

203 owner complaints filed with NHTSA

Owners of the 2004 Mercedes-Benz E320 have filed 203 complaints with NHTSA; 6 describe a crash and 1 describe a fire. Reports cite 5 injuries and 0 deaths. The average mileage at failure in those reports is 97,541 miles. Complaints peaked in 2013 with 47 filed that year.

Most-reported components

What owners are reporting

“The contact owns a 2004 Mercedes-Benz E320. The contact received notification of NHTSA Campaign Number: 19V918000 (Visibility); however, the contact was informed by the dealer that the sunroof glass w”

Owner complaint to NHTSA, March 11, 2025 · Visibility

“To Whom It May Concern, I took my 2004 Mercedes-Benz into the Stevens Creek location located in San Jose, CA 95129 to have the sliding roof bonding recall fixed on December 24, 2024. I have attached t”

Owner complaint to NHTSA, February 18, 2025 · Unknown or other

Compare Mercedes-Benz E320 model years

Recall and complaint counts for every Mercedes-Benz E320 model year in NHTSA's database.

Model yearRecallsComplaints
1994 Mercedes-Benz E320011
1995 Mercedes-Benz E320096
1996 Mercedes-Benz E320045
1997 Mercedes-Benz E320063
1998 Mercedes-Benz E320037
1999 Mercedes-Benz E320083
2000 Mercedes-Benz E320044
2001 Mercedes-Benz E320038
2002 Mercedes-Benz E320023
2003 Mercedes-Benz E3202214
2004 Mercedes-Benz E3202203
2005 Mercedes-Benz E3203231
2006 Mercedes-Benz E320441
2007 Mercedes-Benz E320417
2008 Mercedes-Benz E320310
2009 Mercedes-Benz E32038

Checking a specific 2004 Mercedes-Benz E320

How do I know if my 2004 Mercedes-Benz E320 has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 2 campaigns currently list the 2004 Mercedes-Benz E320; your car may already have been repaired under some of them.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 19V918000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other Mercedes-Benz models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.