2020 RAM ProMaster Recalls, Complaints & Specs
5 safety recalls list the 2020 RAM ProMaster, and owners have filed 42 complaints with NHTSA. Check your own VIN below.
5 safety recalls for the 2020 RAM ProMaster
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Unspecified component (equipment adaptive/mobility)
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall…
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
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Radiator assembly (engine and engine cooling)
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the…
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Camera (back over prevention)
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear…
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy…
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Park pawl (power train)
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22,…
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Air bags
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Remedy: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for…
42 owner complaints filed with NHTSA
Owners of the 2020 RAM ProMaster have filed 42 complaints with NHTSA; 3 describe a crash. Reports cite 2 injuries and 0 deaths. The average mileage at failure in those reports is 54,765 miles. Complaints peaked in 2026 with 16 filed that year.
Most-reported components
What owners are reporting
“The contact owns a 2020 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts”
Owner complaint to NHTSA, August 10, 2026 · Engine and engine cooling
“Related recall: NHTSA 25V720000 / Chrysler 67C — "The electrical circuit for the radiator fan may overheat." Fire/injury: No fire / no injuries; component overheated and burned/melted. Complaint narra”
Owner complaint to NHTSA, August 8, 2026 · Electrical system
Fuel economy and specs
EPA ratings for the 2020 Ram Promaster City. Ranges cover every tested configuration.
| Combined | 24 mpg |
|---|---|
| City / Highway | 21 / 28 |
| Fuel | Regular |
| EPA class | Special Purpose Vehicle 2WD |
| Engine | 4 cyl, 2.4 L |
| Transmission | Automatic 9-spd |
Compare RAM ProMaster model years
Recall and complaint counts for every RAM ProMaster model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2014 RAM ProMaster | 12 | 71 |
| 2015 RAM ProMaster | 12 | 61 |
| 2016 RAM ProMaster | 14 | 32 |
| 2017 RAM ProMaster | 10 | 57 |
| 2018 RAM ProMaster | 10 | 38 |
| 2019 RAM ProMaster | 9 | 60 |
| 2020 RAM ProMaster | 5 | 42 |
| 2021 RAM ProMaster | 8 | 111 |
| 2022 RAM ProMaster | 9 | 66 |
| 2023 RAM ProMaster | 6 | 90 |
| 2024 RAM ProMaster | 6 | 11 |
| 2025 RAM ProMaster | 5 | 6 |
| 2026 RAM ProMaster | 5 | 2 |
Checking a specific 2020 RAM ProMaster
How do I know if my 2020 RAM ProMaster has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 5 campaigns currently list the 2020 RAM ProMaster; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised RAM dealer with your VIN and the NHTSA campaign number (for example 20V374000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other RAM models
- 150011,781 complaints
- 25005,130 complaints
- 35002,351 complaints
- 5500156 complaints
- ProMaster City100 complaints
- 450048 complaints
- ProMaster 250032 complaints
- ProMaster 350016 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.