2019 RAM ProMaster Recalls, Complaints & Specs
9 safety recalls list the 2019 RAM ProMaster, and owners have filed 60 complaints with NHTSA. Check your own VIN below.
9 safety recalls for the 2019 RAM ProMaster
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Unspecified component (equipment adaptive/mobility)
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall…
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
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Radiator assembly (engine and engine cooling)
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the…
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Camera (back over prevention)
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear…
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy…
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Park pawl (power train)
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22,…
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Column shift (power train)
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual…
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for…
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Retractor (seat belts)
National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant.…
Remedy: National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders…
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Retractor (seat belts)
TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As…
Remedy: TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at…
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Column shift (power train)
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is…
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Seats
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under…
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or…
60 owner complaints filed with NHTSA
Owners of the 2019 RAM ProMaster have filed 60 complaints with NHTSA; 2 describe a crash. The average mileage at failure in those reports is 57,337 miles. Complaints peaked in 2026 with 12 filed that year.
Most-reported components
What owners are reporting
“One of two brackets for attachment of the overhead entry and exit assist handles on the driver’s side broke of and the handle came undone as I was using it to assist with entry to the vehicle. I weigh”
Owner complaint to NHTSA, September 18, 2026 · Unknown or other
“The contact owns a 2019 Ram Promaster 2500. The contact stated that while the vehicle was parked, there was an abnormal plastic burning odor coming from the vehicle. The contact exited the vehicle, ch”
Owner complaint to NHTSA, September 16, 2026 · Engine and engine cooling
Fuel economy and specs
EPA ratings for the 2019 Ram Promaster City. Ranges cover every tested configuration.
| Combined | 24 mpg |
|---|---|
| City / Highway | 21 / 28 |
| Fuel | Regular |
| EPA class | Special Purpose Vehicle 2WD |
| Engine | 4 cyl, 2.4 L |
| Transmission | Automatic 9-spd |
Compare RAM ProMaster model years
Recall and complaint counts for every RAM ProMaster model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2014 RAM ProMaster | 12 | 71 |
| 2015 RAM ProMaster | 12 | 61 |
| 2016 RAM ProMaster | 14 | 32 |
| 2017 RAM ProMaster | 10 | 57 |
| 2018 RAM ProMaster | 10 | 38 |
| 2019 RAM ProMaster | 9 | 60 |
| 2020 RAM ProMaster | 5 | 42 |
| 2021 RAM ProMaster | 8 | 111 |
| 2022 RAM ProMaster | 9 | 66 |
| 2023 RAM ProMaster | 6 | 90 |
| 2024 RAM ProMaster | 6 | 11 |
| 2025 RAM ProMaster | 5 | 6 |
| 2026 RAM ProMaster | 5 | 2 |
Checking a specific 2019 RAM ProMaster
How do I know if my 2019 RAM ProMaster has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 9 campaigns currently list the 2019 RAM ProMaster; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised RAM dealer with your VIN and the NHTSA campaign number (for example 19V333000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other RAM models
- 150011,781 complaints
- 25005,130 complaints
- 35002,351 complaints
- 5500156 complaints
- ProMaster City100 complaints
- 450048 complaints
- ProMaster 250032 complaints
- ProMaster 350016 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.