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RAM ProMaster City Recalls & Complaints by Model Year

NHTSA lists 9 safety recalls and 100 owner complaints across 8 model years of the RAM ProMaster City (2015–2022). The most-complained-about year is 2015.

9
safety recalls, all years
100
owner complaints, all years
2015
year with most recalls
2015
year with most complaints

Pick your RAM ProMaster City model year

Model yearRecallsComplaints
2022 RAM ProMaster City02
2021 RAM ProMaster City35
2020 RAM ProMaster City21
2019 RAM ProMaster City15
2018 RAM ProMaster City216
2017 RAM ProMaster City319
2016 RAM ProMaster City325
2015 RAM ProMaster City327

What RAM ProMaster City owners complain about

Across all model years, owners have filed 100 complaints with NHTSA. The 2015 model year has the most, with 27.

All RAM ProMaster City recalls (9)

Every NHTSA safety campaign that lists a RAM ProMaster City, most recent first, with the model years each one covers.

  1. Turn signal (exterior lighting)

    NHTSA 21V728000 Reported 23,853 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and…

    Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's…

    Model years: 2019, 2020, 2021

  2. Retractor (seat belts) and seat belts

    NHTSA 21V699000 Reported 10,372 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number…

    Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US…

    Model years: 2021

  3. Service brakes, hydraulic: control unit/module

    NHTSA 21V147000 Reported 4 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.

    Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

    Model years: 2020, 2021

  4. Rack and pinion (steering)

    NHTSA 18V149000 Reported 225 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.

    Remedy: Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer…

    Model years: 2018

  5. Labels (equipment)

    NHTSA 18V129000 Reported 3,460 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

    Remedy: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for…

    Model years: 2018

  6. Equipment

    NHTSA 17V824000 Reported 61,791 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the…

    Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or…

    Model years: 2015, 2016, 2017

  7. Labels (equipment)

    NHTSA 17V601000 Reported 11,288 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these…

    Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403.…

    Model years: 2015, 2016, 2017

  8. Air bags: side/window

    NHTSA 16V953000 Reported 1 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.

    Remedy: Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number…

    Model years: 2017

  9. Software (electrical system) and brake lights (exterior lighting)

    NHTSA 16V253000 Reported 6,422 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent…

    Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's…

    Model years: 2015, 2016

Other RAM models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.