Skip to content

2020 RAM 3500 Recalls, Complaints & Specs

11 safety recalls list the 2020 RAM 3500, and owners have filed 116 complaints with NHTSA. Check your own VIN below.

11
safety recalls
116
owner complaints to NHTSA
6 / 7
complaints citing a crash / fire

11 safety recalls for the 2020 RAM 3500

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Hinge and attachments (structure)

    NHTSA 22V904000 Reported 1,224,078 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

    Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service…

  2. Automatic transmission (power train)

    NHTSA 22V835000 Reported 250,079 vehicles potentially affected Chrysler (FCA US, LLC)

    FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

    Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at…

  3. Electronic stability control (esc) and service brakes, hydraulic: control unit/module

    NHTSA 22V140000 Reported 370,437 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these…

    Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for…

  4. Linkages (visibility)

    NHTSA 22V035000 Reported 171,789 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the…

    Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at…

  5. Fuel pump (fuel system)

    NHTSA 21V880000 Reported 222,410 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

    Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform…

  6. Oil/lubrication (engine and engine cooling)

    NHTSA 21V439000 Reported 32,002 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

    Remedy: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this…

  7. Lugs/nuts/bolts/studs (wheels)

    NHTSA 21V398000 Reported 447,985 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

    Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner…

  8. Camera (back over prevention)

    NHTSA 20V191000 Reported 319,610 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the…

    Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1,…

  9. Oil/lubrication (engine and engine cooling) and software (electrical system)

    NHTSA 20V511000 Reported 32,318 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod…

    Remedy: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer…

  10. Structure

    NHTSA 20V207000 Reported 37,580 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

    Remedy: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler…

  11. Automatic transmission (power train)

    NHTSA 20V043000 Reported 87,431 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

    Remedy: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer…

116 owner complaints filed with NHTSA

Owners of the 2020 RAM 3500 have filed 116 complaints with NHTSA; 6 describe a crash and 7 describe a fire. Reports cite 4 injuries and 0 deaths. The average mileage at failure in those reports is 48,812 miles. Complaints peaked in 2021 with 37 filed that year.

Most-reported components

What owners are reporting

“High pressure fuel pump recall failed and put my life in danger ⚠️ Terrible experience not only for me but it put in danger a Semi truck driver and others almost got killed”

Owner complaint to NHTSA, September 10, 2026 · Fuel/propulsion system

“We were pulling camper to Nashville TN. We pulled off I24 toward I65 North. I noticed the engine was raving and it felt like I was missing gears on the transmission. I was roughly 4 miles from my dest”

Owner complaint to NHTSA, September 8, 2026 · Power train

Compare RAM 3500 model years

Recall and complaint counts for every RAM 3500 model year in NHTSA's database.

Model yearRecallsComplaints
2007 RAM 350016
2008 RAM 350014
2009 RAM 350023
2013 RAM 350016114
2014 RAM 350015202
2015 RAM 350014137
2016 RAM 350014134
2017 RAM 350012312
2018 RAM 350010804
2019 RAM 350014136
2020 RAM 350011116
2021 RAM 3500962
2022 RAM 350012190
2023 RAM 3500517
2024 RAM 3500245
2025 RAM 3500542
2026 RAM 3500427

Checking a specific 2020 RAM 3500

How do I know if my 2020 RAM 3500 has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 11 campaigns currently list the 2020 RAM 3500; your car may already have been repaired under some of them.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised RAM dealer with your VIN and the NHTSA campaign number (for example 20V043000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other RAM models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.