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2020 RAM 2500 Recalls, Complaints & Specs

10 safety recalls list the 2020 RAM 2500, and owners have filed 162 complaints with NHTSA. Check your own VIN below.

10
safety recalls
162
owner complaints to NHTSA
5 / 4
complaints citing a crash / fire

10 safety recalls for the 2020 RAM 2500

Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.

  1. Inflator (air bags)

    NHTSA 25V010000 Reported 6,066 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

    Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers…

  2. Hinge and attachments (structure)

    NHTSA 22V904000 Reported 1,224,078 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

    Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service…

  3. Automatic transmission (power train)

    NHTSA 22V835000 Reported 250,079 vehicles potentially affected Chrysler (FCA US, LLC)

    FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

    Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at…

  4. Electronic stability control (esc) and service brakes, hydraulic: control unit/module

    NHTSA 22V140000 Reported 370,437 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these…

    Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for…

  5. Linkages (visibility)

    NHTSA 22V035000 Reported 171,789 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the…

    Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at…

  6. Fuel pump (fuel system)

    NHTSA 21V880000 Reported 222,410 vehicles potentially affected Chrysler (FCA US, LLC)

    Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

    Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform…

  7. Exterior (visibility)

    NHTSA 20V622000 Reported 19,075 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Remedy: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for…

  8. Camera (back over prevention)

    NHTSA 20V191000 Reported 319,610 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the…

    Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1,…

  9. Structure

    NHTSA 20V207000 Reported 37,580 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

    Remedy: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler…

  10. Automatic transmission (power train)

    NHTSA 20V043000 Reported 87,431 vehicles potentially affected Chrysler (FCA US LLC)

    Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

    Remedy: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer…

162 owner complaints filed with NHTSA

Owners of the 2020 RAM 2500 have filed 162 complaints with NHTSA; 5 describe a crash and 4 describe a fire. Reports cite 4 injuries and 0 deaths. The average mileage at failure in those reports is 32,395 miles. Complaints peaked in 2022 with 47 filed that year.

Most-reported components

What owners are reporting

“The contact owns a 2020 Ram Promaster 2500. The contact stated that while reversing, the rear-view camera displayed a blank or inverted image. The contact later received notification of NHTSA Campaign”

Owner complaint to NHTSA, August 21, 2026 · Back over prevention

“The contact owns a 2020 RAM 2500. The contact stated while driving at an undisclosed speed, the contact noticed that the engine was running unusually rough and the engine seized. No warning lights wer”

Owner complaint to NHTSA, July 7, 2026 · Engine

Compare RAM 2500 model years

Recall and complaint counts for every RAM 2500 model year in NHTSA's database.

Model yearRecallsComplaints
2009 RAM 250015
2013 RAM 250014178
2014 RAM 250014341
2015 RAM 250013214
2016 RAM 250012258
2017 RAM 250011697
2018 RAM 250092,597
2019 RAM 250012193
2020 RAM 250010162
2021 RAM 25008108
2022 RAM 250012181
2023 RAM 2500849
2024 RAM 2500559
2025 RAM 2500662
2026 RAM 2500726

Checking a specific 2020 RAM 2500

How do I know if my 2020 RAM 2500 has an open recall?

Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 10 campaigns currently list the 2020 RAM 2500; your car may already have been repaired under some of them.

Is the recall repair free?

Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised RAM dealer with your VIN and the NHTSA campaign number (for example 20V043000).

What is the difference between a recall and a complaint?

A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.

Other RAM models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.