2020 Proterra Catalyst Recalls, Complaints & Specs
8 safety recalls list the 2020 Proterra Catalyst. Check your own VIN below.
8 safety recalls for the 2020 Proterra Catalyst
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
-
Electrical system
Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
-
Electrical system
Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.
Remedy: Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
-
Motor (visibility)
Proterra Operating Company, Inc. (Proterra) is recalling certain 2020-2022 35" Catalyst, 35" ZX5, and 40" ZX5 vehicles. The windshield wiper motors may operate intermittently or may fail to operate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and…
Remedy: Dealers will replace the wiper motors, free of charge. Owner notification letters were mailed April 3, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
-
Parking brake
Proterra Operating Company, Inc. (Proterra) is recalling certain 2020-2021 Catalyst and 2019-2022 ZX5 transit buses. Back pressure in the shared air exhaust for the pneumatic ride height system and parking brake control valve may engage the parking brake while the vehicle is in motion.
Remedy: Proterra will install a redesigned air circuit, free of charge. Owner notification letters were mailed on December 21, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.
-
Gear box (other than rack and pinion) (steering)
Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering…
Remedy: Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact…
-
Software (electrical system)
Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.
Remedy: Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.
-
Gear box (other than rack and pinion) (steering)
Proterra Inc. (Proterra) is recalling certain 2018-2020 35 foot and 40 foot Catalyst buses. Lack of plexus adhesive between the torque plate and the vehicle chassis may cause the bolts securing the steering gear box to loosen.
Remedy: Proterra will notify owners, and dealers will inspect the steering gear mounting bolts and the plexus adhesive layer between the torque plate and the chassis. If the plexus adhesive layer is missing or insufficient,…
-
Hose, piping, and connections (steering)
Proterra Inc. (Proterra) is recalling certain 2019-2020 Battery-Electric 40' Catalyst and 2020 Battery-Electric 35' Catalyst buses. The power steering hose located at the pump and reservoir may leak and sweat fluid through the hose.
Remedy: Proterra will notify owners, and dealers will inspect and replace the power steering hose, free of charge. The recall began October 6, 2020. Owners may contact Proterra customer service at 1-864-438-0000. Proterra's…
No owner complaints on file
NHTSA has no owner complaints on file for the 2020 Proterra Catalyst. For context, the average model year in NHTSA's database has dozens; a zero can mean a reliable vehicle, a rare one, or both.
Compare Proterra Catalyst model years
Recall and complaint counts for every Proterra Catalyst model year in NHTSA's database.
Checking a specific 2020 Proterra Catalyst
How do I know if my 2020 Proterra Catalyst has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 8 campaigns currently list the 2020 Proterra Catalyst; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Proterra dealer with your VIN and the NHTSA campaign number (for example 20V621000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Proterra models
- ZX50 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.