RecallMyCar

Proterra ZX5 Recalls & Complaints by Model Year

NHTSA lists 7 safety recalls and 0 owner complaints across 6 model years of the Proterra ZX5 (2015–2022).

7
safety recalls, all years
0
owner complaints, all years
2020
year with most recalls

Pick your Proterra ZX5 model year

Model yearRecallsComplaints
2022 Proterra ZX560
2021 Proterra ZX560
2020 Proterra ZX560
2019 Proterra ZX530
2016 Proterra ZX510
2015 Proterra ZX510

All Proterra ZX5 recalls (7)

Every NHTSA safety campaign that lists a Proterra ZX5, most recent first, with the model years each one covers.

  1. Electrical system

    NHTSA 24V655000 Reported 483 vehicles potentially affected Phoenix Motorcars

    Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.

    Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.

    Model years: 2020, 2021, 2022

  2. Electrical system

    NHTSA 23V697000 Reported 238 vehicles potentially affected Proterra Operating Company, Inc.

    Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.

    Remedy: Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.

    Model years: 2019, 2020, 2021, 2022

  3. Motor (visibility)

    NHTSA 23V078000 Reported 252 vehicles potentially affected Proterra Operating Company, Inc.

    Proterra Operating Company, Inc. (Proterra) is recalling certain 2020-2022 35" Catalyst, 35" ZX5, and 40" ZX5 vehicles. The windshield wiper motors may operate intermittently or may fail to operate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and…

    Remedy: Dealers will replace the wiper motors, free of charge. Owner notification letters were mailed April 3, 2023. Owners may contact Proterra customer service at 1-864-438-0000.

    Model years: 2020, 2021, 2022

  4. Parking brake

    NHTSA 22V855000 Reported 386 vehicles potentially affected Proterra Operating Company, Inc.

    Proterra Operating Company, Inc. (Proterra) is recalling certain 2020-2021 Catalyst and 2019-2022 ZX5 transit buses. Back pressure in the shared air exhaust for the pneumatic ride height system and parking brake control valve may engage the parking brake while the vehicle is in motion.

    Remedy: Proterra will install a redesigned air circuit, free of charge. Owner notification letters were mailed on December 21, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.

    Model years: 2019, 2020, 2021, 2022

  5. Electrical system

    NHTSA 22V829000 Reported 3 vehicles potentially affected Proterra Operating Company, Inc.

    Proterra Operating Company, Inc. (Proterra) is recalling certain 2022 ZX5 transit buses. The interlock override switch was not installed during production.

    Remedy: Proterra will provide installation instructions and an interlock override switch, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact Proterra customer service at 1-864-438-0000.

    Model years: 2022

  6. Gear box (other than rack and pinion) (steering)

    NHTSA 22V114000 Reported 724 vehicles potentially affected Proterra, Inc.

    Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering…

    Remedy: Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact…

    Model years: 2015, 2016, 2019, 2020, 2021, 2022

  7. Body (structure)

    NHTSA 21V040000 Reported 21 vehicles potentially affected Proterra, Inc.

    Proterra, Inc. (Proterra) is recalling certain 2020-2021 40' ZX5 vehicles. These vehicles have a front fender flare which may cause mud, dirt, debris, rain and snow to splash onto the driver's side window and mirror.

    Remedy: Proterra will notify owners, and dealers will install a retrofit fender flare, free of charge. The recall began February 9, 2021. Owners may contact Proterra customer service 1-864-438-0000. Proterra's number for this…

    Model years: 2020, 2021

Other Proterra models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.