NHTSA Recall 21V268000: Software (electrical system)
Proterra, Inc. reported this safety recall to NHTSA on , covering an estimated 12 vehicles. It affects 2019–2020 Proterra Catalyst.
| NHTSA campaign | 21V268000 |
|---|---|
| Manufacturer campaign | SC-21-085 |
| Component | ELECTRICAL SYSTEM › SOFTWARE |
| Report received | April 19, 2021 |
| Owner notification | June 11, 2021 |
| Initiated by | Manufacturer |
Defect
Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.
Safety risk
The rear door may open without the driver's awareness, increasing the risk of injury.
Remedy
Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 21V268000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.