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New Flyer Xcelsior Recalls & Complaints by Model Year

NHTSA lists 1 safety recall and 4 owner complaints across 14 model years of the New Flyer Xcelsior (2012–2025). The most-complained-about year is 2018.

1
safety recalls, all years
4
owner complaints, all years
2012
year with most recalls
2018
year with most complaints

Pick your New Flyer Xcelsior model year

Model yearRecallsComplaints
2025 New Flyer Xcelsior11
2024 New Flyer Xcelsior10
2023 New Flyer Xcelsior10
2022 New Flyer Xcelsior11
2021 New Flyer Xcelsior11
2020 New Flyer Xcelsior10
2019 New Flyer Xcelsior10
2018 New Flyer Xcelsior11
2017 New Flyer Xcelsior10
2016 New Flyer Xcelsior10
2015 New Flyer Xcelsior10
2014 New Flyer Xcelsior10
2013 New Flyer Xcelsior10
2012 New Flyer Xcelsior10

What New Flyer Xcelsior owners complain about

Across all model years, owners have filed 4 complaints with NHTSA. The 2018 model year has the most, with 1.

All New Flyer Xcelsior recalls (1)

Every NHTSA safety campaign that lists a New Flyer Xcelsior, most recent first, with the model years each one covers.

  1. Escape/egress/exit (structure)

    NHTSA 25V542000 Reported 2,354 vehicles potentially affected New Flyer of America, Inc.

    New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window…

    Remedy: New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service…

    Model years: 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

Other New Flyer models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.