2023 Mercedes-Benz Metris Recalls, Complaints & Specs
4 safety recalls list the 2023 Mercedes-Benz Metris, and owners have filed 2 complaints with NHTSA. Check your own VIN below.
4 safety recalls for the 2023 Mercedes-Benz Metris
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
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Air bag/restraint control module (air bags)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
Remedy: Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for…
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Video (touch)screen/monitor/unit (equipment) and camera (back over prevention)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Remedy: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267.…
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Fuel pump (fuel system)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Remedy: Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may…
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Fuel pump (fuel system)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
2 owner complaints filed with NHTSA
Owners of the 2023 Mercedes-Benz Metris have filed 2 complaints with NHTSA; 1 describe a crash. Reports cite 4 injuries and 0 deaths. Complaints peaked in 2026 with 2 filed that year.
Most-reported components
What owners are reporting
“The power steering randomly fails in the vehicle and works again when the vehicle is restarted. Here is the link to Mercedes's inspection: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA”
Owner complaint to NHTSA, April 15, 2026 · Steering
“This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident. The driver reported that the steering wheel "took over" and would not let the”
Owner complaint to NHTSA, January 13, 2026 · Air bags
Fuel economy and specs
EPA ratings for the 2023 Mercedes-Benz Metris Passenger (Metris (Passenger Van)). Ranges cover every tested configuration.
| Combined | 19 mpg |
|---|---|
| City / Highway | 18 / 22 |
| Fuel | Premium |
| EPA class | Special Purpose Vehicle 2WD |
| Engine | 4 cyl, 2 L |
| Transmission | Automatic 9-spd |
Compare Mercedes-Benz Metris model years
Recall and complaint counts for every Mercedes-Benz Metris model year in NHTSA's database.
Checking a specific 2023 Mercedes-Benz Metris
How do I know if my 2023 Mercedes-Benz Metris has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 4 campaigns currently list the 2023 Mercedes-Benz Metris; your car may already have been repaired under some of them.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Mercedes-Benz dealer with your VIN and the NHTSA campaign number (for example 23V444000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Other Mercedes-Benz models
- C3003,469 complaints
- E3502,170 complaints
- E3201,164 complaints
- ML350952 complaints
- GLK350904 complaints
- ML320742 complaints
- C250726 complaints
- C230657 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.