NHTSA Recall 25V463000: Video (touch)screen/monitor/unit (equipment) and camera (back over prevention)
Daimler Vans USA, LLC reported this safety recall to NHTSA on , covering an estimated 43,422 vehicles. It affects 2020–2023 Mercedes-Benz Metris.
| NHTSA campaign | 25V463000 |
|---|---|
| Manufacturer campaign | VS2GARPIN |
| Components | EQUIPMENT › ELECTRICAL › INFOTAINMENT › VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION › SENSING SYSTEM › CAMERA |
| Report received | July 11, 2025 |
| Owner notification | November 11, 2025 |
| Initiated by | Manufacturer |
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Vehicles covered by recall 25V463000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.